From impersonations to investment schemes and AI, scammers appear to be targeting older adults in North Carolina and across the country more than ever.
The latest report from the Federal Trade Commission reveals older adults lost $1.6 billion to scammers last year, almost half of it to bogus investments.
Joe Mecca, vice president of communications for Coastal Credit Union in Raleigh, said recognizing scams can be a challenging task for seniors and their financial caregivers, as scammers find new ways to tap into people's money.
"There is a growing trend right now where individuals will reach out, usually through text and pretend to be a wrong number," Mecca explained. "What they do is, they create a personal relationship with that individual and use it to get them to either 'invest money,' or they straight up just ask for it."
He pointed out financial caregivers play a crucial role in shielding their loved ones from scams. Staying on top of their financial relationships and monitoring accounts for suspicious activity can help safeguard people from being defrauded.
The FTC has noted while younger people are more likely to report financial scams, older adults suffer higher losses, and may be too embarrassed to report them. Mecca underscored the importance of taking action if you or a loved one suspect you have been conned.
"First things to do would, one, be to report it to their financial institution," Mecca advised. "In many cases, they've got resources that are going to help a person to try to maybe track down or identify what has happened. The other thing to do is file a police report, because it is a crime."
There is no guarantee funds can be recouped once they are lost. Mecca recommended the best way to protect yourself is with knowledge about how to keep personal and financial information secure.
"One of the things that we see is people themselves are often the weak link in security measures," Mecca acknowledged. "We like to tell people not to reuse usernames if you can, and certainly not passwords, for multiple websites."
Mecca added it is also helpful to monitor news from organizations like the Consumer Financial Protection Bureau and Federal Trade Commission. The FTC has a Scams Against Older Adults Advisory Group, which will next meet virtually on April 2 to focus on education, technology and effective communication to prevent scams.
Disclosure: Coastal Credit Union contributes to our fund for reporting on Budget Policy and Priorities, Civic Engagement, Community Issues and Volunteering, and Consumer Issues. If you would like to help support news in the public interest,
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Buying a used car can be a risky proposition, but a new consumer guide can help people avoid common pitfalls.
The nonprofit Oregon Consumer Justice just released the first edition of its free resource, called the Consumer Confidence Comics. The unique guide doubles as an interactive comic book with coloring pages.
Michelle Luedtke, communications director for Oregon Consumer Justice, describes it as a fun way to learn how to ask the right questions.
"When you get promises from a dealer, where do you capture those to make sure that they'll be part of your final contract?" Luedtke asked. "We have a checklist of different questions to ask at a dealer about purchasing a used car. You can also download as a resource on our website."
The guide is available in English and Spanish.
Used car prices shot up during the pandemic but have come down a bit in the last year, with the average used car selling for about $31,000, according to iseecars.com.
Luedtke also recommended taking the time to read the fine print on any contracts. The guide goes through the process from start to finish.
"Whether or not you should be looking for financing beforehand, or what dealer financing looks like? What are scams that are common around purchasing a vehicle," Luedtke outlined. "And then also, what to do if things go wrong."
In Oregon, used car dealers have 14 days to finalize the financing, so you could drive it off the lot and then have to return it if the loan falls through. Consumers are advised not to make any changes to the car until they get a welcome letter from their lender.
In 2022, Americans purchased about 39 million used vehicles.
Disclosure: Oregon Consumer Justice contributes to our fund for reporting on Consumer Issues, Human Rights/Racial Justice, Poverty Issues, and Social Justice. If you would like to help support news in the public interest,
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Buying a used car can be a risky proposition but a new consumer guide can help people avoid common pitfalls.
The nonprofit Oregon Consumer Justice just released the first edition of its free resource called the Consumer Confidence Comics. The unique guide doubles as an interactive comic book with coloring pages.
Michelle Luedtke, communications director for Oregon Consumer Justice, said it is a fun way to learn how to ask the right questions.
"When you get promises from a dealer, where do you capture those to make sure that they'll be part of your final contract?" Luedtke asked. "We have a checklist of different questions to ask at a dealer about purchasing a used car, you can also download as a resource on our website."
The guide is available in English and Spanish. Used car prices shot up during the pandemic but have come down a bit in the last year, with the average used car selling for about $31,000, according to iseecars.com.
Luedtke also recommended taking the time to read the fine print on any contracts. The guide goes through the process from start to finish.
"Whether or not you should be looking for financing beforehand, or what dealer financing looks like? What are scams that are common around purchasing a vehicle," Luedtke outlined. "And then also what to do if things go wrong."
In 2022, Americans purchased about 39 million used vehicles. The website Statista projects used car dealers in California will pull in about $11.7 billion in revenue this year.
Disclosure: Oregon Consumer Justice contributes to our fund for reporting on Consumer Issues, Human Rights/Racial Justice, Poverty Issues, and Social Justice. If you would like to help support news in the public interest,
click here.
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The federal SNAP program allows nearly 1.3 million Ohio families to put food on the table -- but increasingly, when many recipients attempt to use their card at a store, they are told they do not have enough funds.
At grocery and convenience stores across the state, fraudsters are installing illegal skimming devices capable of reading cards as they are swiped and using the card data to steal money.
Alisha Love, an EBT card user, said she has been a victim of EBT theft more than once. She believes the state and federal government should invest in chip security for SNAP to better protect people relying on the program.
"I haven't even gotten reimbursed for the first one, and I'm working with Legal Aid right now," Love pointed out. "My kids need money to eat. Right now I am using cash, and it is bleeding me dry from all the finances."
The Ohio benefits office recommends SNAP recipients change their pin number immediately after they suspect being scammed and replace their EBT card by calling 1-866-386-3071.
This year, 44 states have reported more than 160,000 cases of fraudulent EBT card transactions.
Phaleys Lopez, an EBT card user, said being scammed prevented her from being able to buy formula for her infant son.
"I always buy the formula for my son with the EBT," Lopez explained. "That specific Gerber, I can only buy it with the EBT or cash. I ask the father of my son to buy some when I can't."
Hope Lane-Gavin, director of nutrition policy and programs for the Ohio Association of Foodbanks, said victims of EBT card skimming typically have no choice but to turn to food banks to feed their families, and pantries are already struggling to keep up with demand.
"These are people who have applied, have followed the rules, have been approved for the benefit, who then got their card and are doing everything normal," Lane-Gavin emphasized. "Everything that they're supposed to do."
EBT card users who suspect they've been scammed can request replacement benefits within 90 days from the date they were stolen, by either mailing or hand-delivering a signed Job and Family Services form to a local county Job and Family Service office. Gavin added a temporary fix allowing victims of EBT theft to receive replacement benefits will expire on Sept. 30, without additional action by Congress.
Disclosure: The Ohio Association of Foodbanks contributes to our fund for reporting on Budget Policy and Priorities, Hunger/Food/Nutrition, Livable Wages/Working Families, and Poverty Issues. If you would like to help support news in the public interest,
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