By Victoria Lim for WorkingNation.
Broadcast version by Farah Siddiqi for Missouri News Service reporting for the WorkingNation-Public News Service Collaboration

Experience, exposure, and connections are all benefits of an undergraduate internship. They can help undergraduate college students get a head start in their desired career fields. Missouri State University has launched a new "internship on steroids" program specifically for graduate students to deepen all of the benefits an earn-and-learn training program can offer to a whole different group of learners.

"In your typical internship, about the time that students find where the bathroom is, it's over," says Julie Masterson, Ph.D., associate provost and dean of Missouri State's Graduate College.

"In this case, not only does the employer have a chance to learn about the student, the student has a chance to reflect on their experiences. The employer has the time, energy, and attention to really engage with some serious mentoring,"

While most internships can last about 10 weeks, or the duration of a semester, the new Community Graduate Assistantships provides the opportunity for local companies to hire Missouri State graduate students for up to two years.

A Tailored Approach to Workplace Learning

The earn-and-learn opportunity is more tailored than most internships, paid or unpaid. The company and the school work together to develop a job description that directly aligns with a student's learning goals and the company's desired outcomes.

Bass Pro Shops was one of the first companies to partner with the university. Its graduate assistant (GA) developed and implemented a project to get customer feedback on popular products. Another of the program's biggest advocates, according to Masterson, is a small, four-person architectural firm that needed digital marketing and social media help.

"Before they were willing to invest a lot of money in creating a new position, they wanted to test the waters. They hired a GA to come in and before long she's teaching them about all these things," Masterson says.

"She's having to learn architecture words and they're both learning a whole other vocabulary. But I think this is a really, really important component. This is applicable all the way from a very small firm to a large conglomerate."

'Learning everything that we're throwing at her'

Springfield-based CNH Reman hired computer science graduate student Asra Kulsum from the MSU assistantship program.

Kulsum is working as an implementation coordinator for the remanufactured parts company. Just as the job title signals, she helps assist in the implementation of projects and information systems.

The company's director of information technology, Kelly Robertson, says she spent a lot of time on the job title and building the foundation for the role.

"I want to make sure that we are taking [her education] to the next step, giving her some experience, such as an understanding of the business acumen. We go over our financials every week at this organization. We go through the income statement and what impacts what, and how that flows."

Robertson adds, "Anytime Julie [Masterson] asks us to speak, we jump and speak. Asra mentioned she's done a lot of speaking. She was a part of our summer internship program, so she had to also present there.

"She's working with our senior developer and has that mentorship there, as well. A lot of team interaction. We do a lot of collaborations. So, she's getting a lot of interaction that she'll be able to use.

"It's not that Asra was lacking confidence when she came, but our hope is that she has even more confidence when she leaves by learning everything that we're throwing at her."

Kulsum studied computer science as an undergraduate in India and has some work experience. But through her graduate program and the assistantship, she says she is receiving mentorship and learning about technologies that her fellow classmates haven't experienced.

"This is the only opportunity that differentiates me from other students. And to me personally, it has a lot of advantages because every day I get to learn something new and I'm building valuable and professional connections," Kulsum says.

"They involve me in all sorts of meetings and internship activities, giving me the complete exposure and tons of benefits. And I also get a chance to speak up in public, especially about being a graduate assistant.

"If I had this opportunity back in college, I probably wouldn't have gained as much as knowledge and real- world exposure as I'm gaining here."

As part of her assistantship, Kulsum participates in job candidate interviews. She interacts regularly with stakeholders across and up within the hierarchy of the organization, developing business communication skills and learning the differences between speaking with a manager as opposed to a director or a general manager.

"Success for me is knowing that we have trained Asra as we would anyone else within our department. And seeing her being able to complete tasks and tickets on her own without guidance, having that foundational understanding and progressing with the projects that she's working on. We've already seen what I would consider success," Robertson says.

Aiming to Expand the Graduate Assistantship Program

The "community" part of the graduate assistantship program is intentional, Masterson says. It's critical and acknowledges the partnership with the school and the student. She wants the school to develop the reputation for being the go-to institution for advanced workforce development.

"Part of our success would be when our community, our region, and the companies in our region felt like MSU was a really important partner with them. That we were sensitive to what they needed, that we were providing not only things like this program, but other kinds of just-in-time training or additional education opportunities for employers. We want the region, the community, to view us as a valuable asset," she says.

Corporate partners sign contracts to offer a graduate assistantship and pay the graduate college. In turn the university pays the graduate assistant's tuition, fees, and salary. It's a way the program can be held accountable that the assistantship is directly tied to the academic experience. It also enables students like Kulsum, who is an F1 visa holder, to be eligible for these opportunities.

Kulsum is on track to graduate with her master's degree in December and would like to stay in the U.S. for work. CNH Reman doesn't sponsor visas, so she won't be able to remain at the company when her assistantship is complete. But that is not stopping Robertson from being a fierce mentor and advocate for Kulsum.

"She will get the best glowing recommendation from myself and Jack, her primary mentor," Robertson says. "I can tell you I'm already networking in our area to say, 'I've got a really good one. She's going to be a rockstar. She already is.' And I'm already trying to lay that foundation to try and keep her in the area."

Currently five companies offer community graduate assistantships and Masterson says she would like to see that number increase to double digits before the end of the year. Her goal is to have at least 10% of total graduate assistantships funded through this program, and a wide distribution of these opportunities across all the graduate programs.

"I don't think enough people understand," Robertson says of the program's possibilities. "The sky is the limit."


Victoria Lim wrote this article for WorkingNation.


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For active-duty service members and veterans eyeing a college degree, the march to academic success just got easier. The University of North Carolina system now has a tool that simplifies the conversion of military expertise into university credits across 16 campuses.

Bradley Wrenn, program manager for military and veterans education with UNC, described the system's Military Equivalency System as a way to streamline what used to be a rigorous process for people looking to find out how much of their military service translates to a college degree.

"The real challenges fell in the students not really knowing where to submit the information. There wasn't really a system-wide mechanism for them to input their military training and experience information, and so they were doing it at the university level," Wrenn said.

He noted that there was inconsistency among universities regarding who provided information to potential students. Now, anyone with an American Council on Education joint services transcript can easily input their information to find out which courses they will receive credit for.

The impact of this initiative extends beyond individual students. North Carolina ranks as the fourth-largest state for military members, and Wrenn said the UNC System aims to leverage this tool to address critical workforce needs. By credentialing military members, Wrenn added they will have the opportunity to fill needs in high-demand fields such as health sciences, business, education, and STEM.

"We see these folks who are coming out of the military as being key to being able to fill those workforce needs by credentialing them in such a way that they're able to take those jobs because our end goal is not only to graduate our students and to credential them but to keep them here in the state, " Wrenn added.

There are about 7,000 course matches in the tool's database, but Wrenn says it will expand to include more courses. More than 21,000 military-affiliated students enrolled in UNC institutions, representing nearly 10% of the student population.

Boston University's Prison Education Program is celebrating its 50th anniversary, and is hoping to expand.

Students at Massachusetts Correctional Institution Norfolk and MCI Framingham are earning undergraduate certificates and Bachelor of Liberal Arts degrees, to reform their lives and find ways to give back to their communities upon release.

Program Director Mary Ellen Mastrorilli said it offers hope for a better self, and her students are eager to learn.

"They're highly motivated," said Mastrorilli. "They're not afraid to work hard. They do their assignments. They're just, in some ways, the ideal student."

Mastrorilli said there's a misconception that educating people in prison is being soft on crime, but research shows these programs reduce misconduct and cut the likelihood of recidivism nearly in half.

That may be due to the better job prospects and higher wages that formerly incarcerated people with education experience.

It's also one reason Mastrorilli said she hopes the program will expand - and why even more universities, including Tufts and Emerson, are growing their own prison initiatives, and giving students a second chance.

"The prison education classroom is a space where they get to claim their humanity and their dignity," said Mastrorilli. "And it's easy to understand how personal growth will come from that."

Students in Boston University's program have earned more than 400 bachelor's degrees in the past few decades alone.

Mastrorilli said the undergraduate certificate program has also become increasingly popular with people serving shorter sentences, and for those unsure if they can handle the degree program workload.

She said it's important to judge her students not by their crimes, but as human beings with unlocked potential.

Support for this reporting was provided by Lumina Foundation.

This summer, colleges and universities will have to comply with a new federal rule and not withhold students' transcripts over unpaid tuition and fees.

North Dakota officials see the movement as a boost to people pursuing new job skills. The U.S. Education Department said starting July 1, higher-ed institutions cannot refuse to turn over transcripts related to any course paid for by federal student loans or grants, which are sometimes prompted by overdue book fees or other school debt.

Lisa Johnson, vice chancellor of academic and student affairs for the North Dakota University System, said for a person looking to re-enroll or apply for a new job, overcoming such obstacles can be huge.

"If we're trying to attract returning adults, individuals who have 'stopped out,' this really has to be a part of your focus and the broader array of policies and procedures that we look at," Johnson contended.

North Dakota's system is not designed to issue partial transcripts. Johnson expects the state to honor releases for all situations involving an outstanding balance. A formal vote is expected this spring. She noted campuses would still have leeway to prevent a student from seeking new courses at their school over fears they would be taking on too much additional debt.

In those cases, Johnson pointed out a student can try to work with the campus on a repayment plan, or seek out opportunities at other schools, including certificate programs which may cost less. She added some North Dakota schools are exploring other ways to ease debt issues.

"Campuses are having preliminary discussions about waiving low levels of outstanding debt," Johnson emphasized. "Things like parking tickets."

Beyond wiping out minor balances, she noted schools within the North Dakota system are being proactive in working with former students looking to pay off their debt. She said it is better than relying on collection agencies tacking on additional fees and putting students in a more difficult spot.

Support for this reporting was provided by Lumina Foundation.