By Ramona Schindelheim for WorkingNation.
Broadcast version by Brett Peveto for Maryland News Connection reporting for the WorkingNation-Public News Service Collaboration

From skilled trades to health care to information technology, these are just some in a wide range of industries facing a common challenge: they don’t have enough workers.

Employers are feeling the squeeze. A 2023 Manpower survey shows 75% of employers in the U.S. are facing difficulty finding skilled talent with an estimated 68 workers for every 100 open jobs in the United States.

Finding and training workers with specific skills is a priority and a growing number of businesses are turning to apprenticeships to provide hands-on training and build a future workforce. And they are partnering with community colleges as part of the solution.

Preparing for the Future Workforce Through Apprenticeships

Howard Community College (HCC), for one, is embracing the role. HCC, based in Columbia, Maryland, offers associate degrees and certifications, with more than 20,000 students a year.

“As the only higher education institution in Howard County, we will play a huge, monumental role in getting people skilled up quickly and to work,” says Daria Willis, Ph.D., president of Howard Community College.

To address the demand for a skilled workforce, it currently offers apprenticeship programs in ten occupations – with surgical technologist, IT support technician, plumber, child care professional, and construction manager among them.

More apprenticeships are in the pipeline and HCC plans to build a Workforce Development and Skilled Trades Center on campus to be completed by 2026 with backing from the community.

Willis explains: “As we do the design for this, we are trying to make sure that we have enough welding bays and automotive capacity. And we are really looking at solar and wind technology, all the up-and-coming things. The wave of the future is changing, and we want to be a part of that.”

For Willis, it’s part of a wider effort to realign career pathways to careers in a county that ranks as one of the most affluent in the country. “Most of our community members are highly educated. They send their kids to really good colleges, four-year schools that are snooty-wooty and all that good stuff, which is great.

“But there’s also an underlying group of people who don’t have that access. And even in those more snooty households, there are kids that just don’t want to go to the four-year school and they never really had an avenue in Howard county to do that,” she explains.

A Hunger for Skilled Trades Training

Until recent years, HCC’s focus had been on preparing students to transfer to a four-year college or university. In 2019, though, it changed the model to add apprenticeships. In the skilled trades, HVAC (heat, ventilation and air conditioning) apprenticeships were first offered, followed by electrical and plumbing apprenticeships.

According to HCC, there were roughly a dozen students to start and that number now tops one hundred.

“What it did for me was to really counter the argument that said in Howard County, we don’t do that. My predecessor used to say ‘we are a boutique college, we don’t do that. Our county, our students don’t do that.’ No, that’s not true. Our county does do that and there was actually a hunger for it,” says Minah Woo, vice president of Workforce Innovation and Strategic Partnerships at Howard Community College.

Beyond the need from employers to find skilled workers, apprenticeship programs can also open doors for students facing barriers to attend college and learn those skills because of tuition costs. Woo notes a rising poverty level in a county known for its wealth. “You need to have more than one pathway to success, one pathway to a career. We as a college need to provide them this other pathway,” adds Woo.

Breaking New Ground with IT Apprenticeships

HCC’s location – less than an hour from Washington, D.C. – is also providing some unique opportunities. There’s a demand for skilled workers at companies in Howard County working with government customers.

AT&T is among them. In 2020, it launched its first cohort of IT apprenticeships with Howard Community College, touting it as the first of its kind in the state of Maryland. “It’s just been the best decision we could have ever made,” says Brenda Anderson, associate director of Project Management at AT&T.

“By us creating this apprenticeship, we’re molding our own talent, we’re developing hopefully career-long employees by taking this risk on them. And we have gotten some superstars out of this.

“It is just a way to give back to the community in general, but to really help some of this younger workforce get developed because eventually the workforce is so saturated with older people that are going to retire,” explains Anderson.

She says the IT apprenticeship takes two years, on average, to complete with students taking between 18 and 24 credits and working roughly 20 hours a week while getting paid around $21 an hour to start.
They do not complete an associate degree but instead work toward industry-based certificates that include Security Plus certification.

Because the company works with government agencies that can include access to sensitive information, apprentices must obtain a high-level government security clearance before being hired full-time. The process, says Anderson, can take an average of 18 to 24 months. To date, Anderson says she’s hired 80 apprentices with 30 to 40 being hired full-time. The rest, she says, are waiting for their clearances and doing other work in the meantime.

Apprentices, are mainly hired into entry-level positions as hardware technicians, network engineers, and systems administrators and pegs the usual starting salary in the ballpark of the mid- $60,000 range, depending on specific roles.

Anderson now speaks with other employers about the benefits of apprenticeship programs. “I think a lot of industries and a lot of employers don’t realize that this could be an option for them,” she explains. “I know I’ve spoken at a lot of panels and in a lot of meetings and just kind of educating the employers on what’s involved.” She adds. “Is it a risk? Sure. But is it worth the risk? You betcha,” Anderson concludes.

Getting a Foot in the Door

One Howard Community College student who secured her full-time job through the apprentice program is Amrita Assim. The mother of two started attending HCC part-time after her family moved to Maryland. She had earned an associate degree in Business Administration in California, but says she had a hard time landing a job there and was looking for a new career. She started learning about cybersecurity and focused on networking.

“I started to hear about how much they want more women to be in this field so I started taking classes and enjoyed them,” Assim explains. When she received information about the IT apprenticeship program, she didn’t hesitate. “I thought: ‘Why not sign up?’ And I was chosen,” she adds.

She now works as a systems administrator, is working to grow her career, and wants to return to school to obtain a Bachelor’s Degree in cybersecurity.

“The apprentice program is such an easy way to get your foot into a workplace for students because, in general, it’s hard for students to find a job these days with all the experience they’re asking for kids to have just coming out of college. I think this is a great opportunity for anyone,” she adds.

Providing opportunity and breaking down barriers is what Howard Community College’s President Daria Willis is striving to deliver. “I used to attend a church in Texas called ‘the church without walls.’ I love that concept and when I think about community colleges, we need to be those institutions without walls, without barriers, to give access to everyone who wants it.”


Ramona Schindelheim wrote this article for WorkingNation.


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For active-duty service members and veterans eyeing a college degree, the march to academic success just got easier. The University of North Carolina system now has a tool that simplifies the conversion of military expertise into university credits across 16 campuses.

Bradley Wrenn, program manager for military and veterans education with UNC, described the system's Military Equivalency System as a way to streamline what used to be a rigorous process for people looking to find out how much of their military service translates to a college degree.

"The real challenges fell in the students not really knowing where to submit the information. There wasn't really a system-wide mechanism for them to input their military training and experience information, and so they were doing it at the university level," Wrenn said.

He noted that there was inconsistency among universities regarding who provided information to potential students. Now, anyone with an American Council on Education joint services transcript can easily input their information to find out which courses they will receive credit for.

The impact of this initiative extends beyond individual students. North Carolina ranks as the fourth-largest state for military members, and Wrenn said the UNC System aims to leverage this tool to address critical workforce needs. By credentialing military members, Wrenn added they will have the opportunity to fill needs in high-demand fields such as health sciences, business, education, and STEM.

"We see these folks who are coming out of the military as being key to being able to fill those workforce needs by credentialing them in such a way that they're able to take those jobs because our end goal is not only to graduate our students and to credential them but to keep them here in the state, " Wrenn added.

There are about 7,000 course matches in the tool's database, but Wrenn says it will expand to include more courses. More than 21,000 military-affiliated students enrolled in UNC institutions, representing nearly 10% of the student population.

Boston University's Prison Education Program is celebrating its 50th anniversary, and is hoping to expand.

Students at Massachusetts Correctional Institution Norfolk and MCI Framingham are earning undergraduate certificates and Bachelor of Liberal Arts degrees, to reform their lives and find ways to give back to their communities upon release.

Program Director Mary Ellen Mastrorilli said it offers hope for a better self, and her students are eager to learn.

"They're highly motivated," said Mastrorilli. "They're not afraid to work hard. They do their assignments. They're just, in some ways, the ideal student."

Mastrorilli said there's a misconception that educating people in prison is being soft on crime, but research shows these programs reduce misconduct and cut the likelihood of recidivism nearly in half.

That may be due to the better job prospects and higher wages that formerly incarcerated people with education experience.

It's also one reason Mastrorilli said she hopes the program will expand - and why even more universities, including Tufts and Emerson, are growing their own prison initiatives, and giving students a second chance.

"The prison education classroom is a space where they get to claim their humanity and their dignity," said Mastrorilli. "And it's easy to understand how personal growth will come from that."

Students in Boston University's program have earned more than 400 bachelor's degrees in the past few decades alone.

Mastrorilli said the undergraduate certificate program has also become increasingly popular with people serving shorter sentences, and for those unsure if they can handle the degree program workload.

She said it's important to judge her students not by their crimes, but as human beings with unlocked potential.

Support for this reporting was provided by Lumina Foundation.

This summer, colleges and universities will have to comply with a new federal rule and not withhold students' transcripts over unpaid tuition and fees.

North Dakota officials see the movement as a boost to people pursuing new job skills. The U.S. Education Department said starting July 1, higher-ed institutions cannot refuse to turn over transcripts related to any course paid for by federal student loans or grants, which are sometimes prompted by overdue book fees or other school debt.

Lisa Johnson, vice chancellor of academic and student affairs for the North Dakota University System, said for a person looking to re-enroll or apply for a new job, overcoming such obstacles can be huge.

"If we're trying to attract returning adults, individuals who have 'stopped out,' this really has to be a part of your focus and the broader array of policies and procedures that we look at," Johnson contended.

North Dakota's system is not designed to issue partial transcripts. Johnson expects the state to honor releases for all situations involving an outstanding balance. A formal vote is expected this spring. She noted campuses would still have leeway to prevent a student from seeking new courses at their school over fears they would be taking on too much additional debt.

In those cases, Johnson pointed out a student can try to work with the campus on a repayment plan, or seek out opportunities at other schools, including certificate programs which may cost less. She added some North Dakota schools are exploring other ways to ease debt issues.

"Campuses are having preliminary discussions about waiving low levels of outstanding debt," Johnson emphasized. "Things like parking tickets."

Beyond wiping out minor balances, she noted schools within the North Dakota system are being proactive in working with former students looking to pay off their debt. She said it is better than relying on collection agencies tacking on additional fees and putting students in a more difficult spot.

Support for this reporting was provided by Lumina Foundation.