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Gas Station Chain Makes Changes After Veteran Encounters Mobility Problems

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Tuesday, November 25, 2014   

CASPER, Wyo. - As Wyomingites hit the road for the holidays, some may notice changes at the gas station chain Kum and Go in Casper, Evansville and Rawlins.

New modifications will make it easier for customers with mobility disabilities to fill up their cars, and are the result of an Americans with Disabilities Act (ADA) class action lawsuit brought by Vietnam veteran Gary McDermott. He uses a wheelchair and spends many hours on the road while doing advocacy work.

"Their parking was not correct or compliant with the ADA," says McDermott. "Their access aisles with the parking was not compliant. Their ramps were not compliant. I had a hard time getting around in the stores. So we started to see a pattern that they were just ignoring the ADA."

Kum and Go operates 430 stores across 11 states.

In addition to the fixes with the ramps, doors, aisles, and the locations of fuel pump controls, McDermott says Kum and Go is going beyond what's called for in the ADA with the installation of fuel-assistance calling devices.

"A disabled driver who drives in doesn't have to honk or flash their lights and hope they get service," says McDermott. "They press a button which can be reached by the driver's window, and it rings a buzzer inside and then someone comes out and assists them with their refueling."

Under the settlement, the company will bring 100 stores into compliance in the first year and another 75 each year until the modifications have been made at all locations.


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