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Help Available for Coloradans with Questions on the DTV Switch

March 5, 2009

Denver, CO - It's not as easy as just flipping a switch. In fact, the switch to digital television can be downright confusing for many Coloradans, including some of those over age 50 who are more likely to depend on that old analog TV set for critical information. AARP-Colorado spokesperson Morie Smile says the advocacy group for senior citizens is receiving plenty of questions from consumers, such as "How do I get a converter box?", "Do I need a converter box?", "Where are the coupons?" and "How do I hook it up?"

She says AARP has responded by setting up a toll-free hotline for conversion enquiries at 877-698-8068. Information is also online at

The official date when all over-the-air television stations must be broadcasting solely in digital has been pushed back to June 12, but some stations already are making the switch, and there's no guarantee the old analog signals will be broadcast in an area until then, Smile says.

"In Denver, in Colorado Springs and I believe on the Western Slope, we've seen stations already starting to make this shift."

Smile warns that Coloradans over 50, especially the elderly, tend to be more isolated and rely more heavily on broadcast TV as a lifeline to their community.

"That's why it's so important that we do everything we can to make sure these are the people who have access to the converter boxes and the information."

Eric Mack, Public News Service - CO