skip to main content
skip to newscasts

Sunday, April 21, 2024

Public News Service Logo
facebook instagram linkedin reddit youtube twitter
view newscast page
play newscast audioPlay

Tribal advocates keep up legal pressure for fair political maps; 12-member jury sworn in for Trump's historic criminal trial; the importance of healthcare decision planning; and a debt dilemma: poll shows how many people wrestle with college costs.

view newscast page
play newscast audioPlay

Civil rights activists say a court ruling could end the right to protest in three southern states, a federal judge lets January 6th lawsuits proceed against former President Trump, and police arrest dozens at a Columbia University Gaza protest.

view newscast page
play newscast audioPlay

Wyoming needs more educators who can teach kids trade skills, a proposal to open 40-thousand acres of an Ohio forest to fracking has environmental advocates alarmed and rural communities lure bicyclists with state-of-the-art bike trail systems.

Report: Bank of America First in Mortgage Complaints in Arizona, Nation

play audio
Play

Thursday, July 23, 2015   

PHOENIX – Bank of America ranks number one for mortgage-related complaints in Arizona and 44 other states, according to a new report from the Arizona Public Interest Research Group, also known as Arizona PIRG.

Diane Brown, executive director of Arizona PIRG, says the report is based on several years of consumer complaints investigated by the Consumer Financial Protection Bureau (CFPB).

"The complaints really can range in anything from a problem with a loan modification, with payments, with an escrow account," she states.

The report shows that since the CFPB was created in 2011, it has received 31,000 complaints about Bank of America. Wells Fargo was second with 19,000 complaints.

Brown says unlike the Federal Trade Commission and other government entities, the CFPB can investigate businesses before a complaint is filed.

She says it's important for consumers to make complaints at consumerfinance.gov, because CFPB can demonstrate a pattern or trend of businesses that may be violating the law, and lead to policy changes.

"We know that people providing their stories will help the CFPB and other consumers to know what the problems are, and to help rectify those complaints," she explains.

Overall, issues relating to mortgages and debt collectors are the leading complaints made at the CFPB. It also regulates and investigates payday lenders, pawnshops, credit bureaus and debt collectors.

The bureau has recovered $5 billion and fielded about 400,000 consumer complaints.





get more stories like this via email

more stories
The Bureau of Land Management's newly issued Public Lands Rule is designed to safeguard cultural resources such as New Mexico's Chaco Culture National Park. (Photo courtesy SallyPaez)

Environment

play sound

Balancing the needs of the many with those who have traditionally reaped benefits from public lands is behind a new rule issued Thursday by the Bureau…


Health and Wellness

play sound

Alzheimer's disease is the eighth-leading cause of death in Pennsylvania. A documentary on the topic debuts Saturday in Pittsburgh. "Remember Me: …

Environment

play sound

Arizona conservation groups and sportsmen alike say they're pleased the Bureau of Land Management will now recognize conservation as an integral part …


Social Issues

play sound

The need for child care and early learning is critical, especially in rural Arkansas. One nonprofit is working to fill those gaps by giving providers …

Workers harvest a field before the annual Skagit Valley Tulip Festival. (Jeff Huth/Adobe Stock)

Environment

play sound

An annual march for farmworkers' rights is being held Sunday in northwest Washington. This year, marchers are focusing on the conditions for local …

Social Issues

play sound

A new Gallup and Lumina Foundation poll unveils a concerning reality: Hoosiers may lack clarity about the true cost of higher education. The survey …

Environment

play sound

As state budget negotiations continue, groups fighting climate change are asking California lawmakers to cut subsidies for oil and gas companies …

 

Phone: 303.448.9105 Toll Free: 888.891.9416 Fax: 208.247.1830 Your trusted member- and audience-supported news source since 1996 Copyright 2021