PNS National Newscast

Audio Activation
"Siri, play the Public News Service (podcast)"
"Hey Google, play the Public News Service podcast"
"Alexa, play Public News Service podcast"
or "Alexa, what's my news flash?" once you set it up in the Alexa app

2020Talks

Audio Activation
"Siri, play the 2020Talks podcast"
"Hey Google, play the 2020Talks podcast"
"Alexa, play Two-Thousand-Twenty Talks podcast"
or "Alexa, what's my news flash?" once you set it up in the Alexa app

Newscasts

PNS Daily Newscast - June 15, 2021 


Enbridge Energy wins a round on the Line 3 pipeline, but tribal activists say they'll keep fighting, and President Biden issues a warning to Russian leader Vladimir Putin.


2021Talks - June 15, 2021 


The U.S. has seen more than 270 mass shootings in 2021 as lawmakers argue over causes and strategies, President Biden previews his meeting with Vladimir Putin, and Novavax says its COVID-19 vaccine is 90% effective.

Report: Bank of America First in Mortgage Complaints in Arizona, Nation

Downloading Audio

Click to download

We love that you want to share our Audio! And it is helpful for us to know where it is going.
Media outlets that are interested in downloading content should go to www.newsservice.org
Click Here if you do not already have an account and need to sign up.
Please do it now, as the option to download our audio packages is ending soon

Bank of America is number one in Arizona and many other states for mortgage-related complaints, a new report finds. Credit: Arizona PIRG.
Bank of America is number one in Arizona and many other states for mortgage-related complaints, a new report finds. Credit: Arizona PIRG.
 By Troy WildeContact
July 23, 2015

PHOENIX – Bank of America ranks number one for mortgage-related complaints in Arizona and 44 other states, according to a new report from the Arizona Public Interest Research Group, also known as Arizona PIRG.

Diane Brown, executive director of Arizona PIRG, says the report is based on several years of consumer complaints investigated by the Consumer Financial Protection Bureau (CFPB).

"The complaints really can range in anything from a problem with a loan modification, with payments, with an escrow account," she states.

The report shows that since the CFPB was created in 2011, it has received 31,000 complaints about Bank of America. Wells Fargo was second with 19,000 complaints.

Brown says unlike the Federal Trade Commission and other government entities, the CFPB can investigate businesses before a complaint is filed.

She says it's important for consumers to make complaints at consumerfinance.gov, because CFPB can demonstrate a pattern or trend of businesses that may be violating the law, and lead to policy changes.

"We know that people providing their stories will help the CFPB and other consumers to know what the problems are, and to help rectify those complaints," she explains.

Overall, issues relating to mortgages and debt collectors are the leading complaints made at the CFPB. It also regulates and investigates payday lenders, pawnshops, credit bureaus and debt collectors.

The bureau has recovered $5 billion and fielded about 400,000 consumer complaints.


Best Practices