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Planned Parenthood Shifts Resources to Meet Client Needs

Planned Parenthood of the Heartland will close its Dubuque location and move staff to Cedar Rapids in order to better address patient needs. (Planned Parenthood)
Planned Parenthood of the Heartland will close its Dubuque location and move staff to Cedar Rapids in order to better address patient needs. (Planned Parenthood)
January 27, 2016

DUBUQUE, Iowa - Planned Parenthood is closing its location in Dubuque not because of a lack of demand there, but because there's more demand in Cedar Rapids. Angie Remington, public relations manager of Planned Parenthood of the Heartland, says the change will take place as soon as the building in Dubuque is sold.

"Patient numbers have remained flat, even though we had added a clinician and expanded clinic hours there. In the meantime, at our Cedar Rapids health center, we've seen a real growth in demand and we're not able to meet that demand."

She says the 525 patients Planned Parenthood sees each year in Dubuque have the option of seeing another Title X family planning provider in that city, or they may choose to travel the 70 miles to Cedar Rapids for the nearest Planned Parenthood location.

Remington says while additional resources might have allowed Planned Parenthood to keep the Dubuque location open, the recent negative publicity surrounding the organization has had no negative impact on its ability to provide care for patients.

"In the past six to eight months when we've seen some of the most extreme attacks ever on our brand and on our reputation as an excellent health care provider, we've actually seen an outpouring in support, both financial and through volunteer and extra advocacy," says Remington.

Planned Parenthood made similar shifts in resources two years ago to better serve patient needs.

While the Dubuque facility will close, the shift in resources means the Cedar Rapids location, which has been operating at full capacity, will be able to add staff and expand service hours.

"Right now, we are booking patients out sometimes a month in advance and we like to be able to provide service within five days of that appointment request, so we will be able to improve our service in Cedar Rapids," Remington says.

Planned Parenthood of the Heartland serves Iowa, Nebraska, Arkansas and part of Oklahoma.

Jeff Stein, Public News Service - IA