Thursday, February 2, 2023

Play

Palestinian advocates praise a new fact sheet on discrimination, Pennsylvania considers extending deadlines for abuse claims, and North Dakota's corporate farming debate affects landowners and tribes.

Play

Vice President Kamala Harris urges Congress to pass the George Floyd Justice in Policing Act, the House begins the process to impeach the Homeland Security Secretary, and the Federal Reserve nudges interest rates up.

Play

Is bird flu, inflation or price gouging to blame for astronomical egg prices? Pregnancy can be life-changing or life-ending depending on where you live, and nine tribal schools are transforming their outdoor spaces into community gathering areas.

Consumer Complaints on Private Insurance Not Unusual

Play

Tuesday, July 5, 2016   

DENVER – Some consumers are having a rough go with insurance companies in Colorado.

After Tyler Boon's employer switched health plans, he spent the better part of a week trying to find a new primary care physician for his family, including his pregnant wife.

Nearly every provider he called in Cigna Health Insurance's directory listed as accepting new patients had not actually accepted a new patient in three years.

Boon says when he told Cigna about the errors, company personnel apologized, but blamed doctors for not providing updated information.

"In an industry that's based on helping people to have the level of buck-passing and not caring that the directories were that out of date, really was shocking to me," Boon says.

Boon adds as a financial adviser working from home, he was able to take time to find a family doctor, but he doubts others have that luxury. He also took the time to file a complaint with the Colorado Division of Insurance.

The Colorado Consumer Health Initiative is studying the data compiled by the agency to identify the biggest challenges facing residents and to pressure companies to do better.

The biggest beefs registered include surprise out-of-network billing, inadequate networks and denial of claims.

Boon's experience is not unusual. A 2015 Consumer Reports National Research Center study found most people with private insurance have complaints but don't know where to register them.

Boon shares another common gripe: the lack of transparent pricing.

"There's no other industry on the planet that has that opaque of pricing,” he maintains. “In my job, I couldn't say to somebody, 'Invest your money with me and I'll bill you next year, and I won't be able to tell you how much you're going to pay until then.'

“You couldn't go buy a new car and have them send you a bill four months later."

Boon has nothing but praise for the hospital workers who helped bring his new daughter into the world three weeks ago, but adds he's still waiting to get the final bill.

Tell your health care story at CoHealthInitiative.org.





get more stories like this via email

Protestors at the University of California-Berkeley demonstrate in support of student groups that passed a bylaw pledging not to invite pro-Zionist speakers. (Palestine Legal)

Social Issues

Groups fighting for Palestinian rights are praising a new fact sheet on religious discrimination from the U.S. Department of Education's Office for …


Social Issues

Lawmakers and immigrants-rights activists in the Commonwealth are hoping to pass the Language Access and Inclusion Act, which would dramatically …

Environment

New U.S. Department of Agriculture rules will target fraud and increase oversight of the $64 billion-a-year organic food industry. In Iowa, the …


While mortality rates for pregnant women have decreased globally, they continue to rise in the United States, with Black women three times more likely to die during pregnancy than white women. (Inez/Adobe Stock)

Social Issues

By Jennifer Weiss-Wolf for Ms. Magazine.Broadcast version by Eric Galatas for Colorado News Connection reporting for the Ms. Magazine-Public News …

Health and Wellness

With Black History Month underway, Wisconsin researchers and support groups are highlighting the disparities in cases of Alzheimer's disease…

Environment

Oregon is pursuing an aggressive climate plan to switch to renewable energy sources, but it faces one often overlooked issue: enough high-voltage …

Social Issues

A measure in the Washington State Legislature would provide free school meals to K-12 students, but nutrition service workers are worried they are …

 

Phone: 303.448.9105 Toll Free: 888.891.9416 Fax: 208.247.1830 Your trusted member- and audience-supported news source since 1996 Copyright 2021