Connecticut groups are still addressing the pandemic's aftermath. Along with connecting residents to vital services, United Way of Connecticut is also helping them deal with mental health challenges.

Once the Suicide and Crisis Lifeline adopted the shortened number 988, calls increased. The challenge of answering thousands of calls is being met through the United Way of Connecticut.

Lisa Tepper Bates, president and CEO of the nonprofit, said the pandemic presented pros and cons for what she could accomplish.

"It forced us to think in new ways, to learn new ways to work, and at the same time maybe set back some efforts," Tepper Bates recounted. "Because we just couldn't work on them while we had to address the needs that people had during the height of the pandemic."

Building health care connections for residents is what lies ahead. Tepper Bates noted rising costs for basic needs are leading to physical health declines. She explained the United Way of Connecticut's future work will center around working with health care providers to better connect people with support to meet their needs, which can reduce certain health care costs.

Tepper Bates pointed out much of United Way of Connecticut's work is ongoing. A particular focal point is helping ALICE residents -- Asset Limited, Income Constrained, and Employed -- who are struggling to make ends meet. In her time with the organization, she said she has learned about resilience from people United Way serves.

"There are a lot of folks in our state who I think are, every day, managing very challenging situations, and yet are so resilient," Tepper Bates observed. "I think that's what, to me, is always inspiring: people who are making it work."

Other work to help ALICE families is advocating for a state child tax credit. DeDeclines in child poverty and other benefits came from expanding the federal credit, which has since shrunk to pre-pandemic levels.

The United Way of Connecticut has been vocal about the work, leading Tepper Bates to receive several honors, including an award from Connecticut Voices for Children later this month.

Crossing guards see a lot of kids who could use some new duds. But for the second year, the "Seats and Feets" Albuquerque clothing drive is collecting what you can't see - socks and underwear.

The City's Crossing Guard program is behind the clothing drive - aware that undergarments must be brand-new when donated - which means they're often in short supply.

City of Albuquerque Crossing Guard Division Manager Richard Deichsel said while the job of a crossing guard is getting kids safely to and from the school grounds, they want to give back when they see kids and families could use a little help.

"They see kids at all levels, and in the winter they see them in flip flops, with no jackets," said Deichsel. "Some of them are at the same school for 10 years - so they've gone through generations of kids moving on to middle school, and younger ones coming in."

Crossing guards are collecting new packages of socks and underwear at the school crossings at 40 different Albuquerque elementary schools, through tomorrow.

Donations will be delivered to Locker Number 505 Student Clothing Bank - a downtown nonprofit that provides items to K-12 students in need.

Because crossing guards build close relationships with the children and families they see, Deichsel said they recognize that appropriate school clothing allows kids to concentrate on their schoolwork, not what they're wearing.

"Everything we do, we're in the people business," said Deichsel, "and so, I look at our guards as internal customers and then, the parents and the kids as our external customers - and we're public servants."

Deischel said he's retired three times, but returned to work with the crossing guard program 10 years ago.

He supervises 160 employees where the median age is 62 - but the oldest crossing guard is 95, and she's been getting kids safely to and from school for 27 years.




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Veterans in North Carolina are in desperate need of reliable transportation and the Veterans Affairs Volunteer Transportation Network is reaching out to residents for assistance.

Lack of reliable transportation is one of the most common obstacles preventing veterans from accessing essential medical care and treatment.

Sabrina Clark, director of the Virginia Center for Development and Civic Engagement, said with more than 750,000 veterans residing in the state, filling transportation gaps is crucial.

"This transportation network provides transport to many veterans who otherwise would have no access to their care at VA facilities," Clark pointed out. "It allows them to get the health care that they have earned and deserve."

Accessing health care can be even more challenging for veterans in rural areas. A 2017 study found rural veterans on average have to travel more than 30 minutes for primary care and 90 minutes for specialized care. North Carolina has the country's 5th highest veteran population.

Clark emphasized the need for volunteer drivers who meet specific requirements such as a valid driver's license, insurance, passing a physical and completing additional training. She also highlighted the importance of addressing diverse needs among veterans in various communities and added there are more ways to contribute beyond providing transportation.

"This is not a one-size-fits-all proposition," Clark noted. "It's to come in and what's required for specific programs and it might be different. It might look different across different ways that individuals are serving."

Clark added there are a wide range of volunteer opportunities at Veterans Affairs and urged people to discover how they can serve veterans in their community. She encouraged anyone interested in volunteering to visit volunteer.va.gov.


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AARP Idaho is seeking nominations in the state for its prestigious award for outstanding volunteers. The Andrus Award for Community Service is named after the founder of AARP, Dr. Ethel Percy Andrus.

For the award, AARP Idaho will select a person or couple age 50 or older, who performs services without pay in their communities.

Pamela Root, senior business operations analyst with AARP Idaho, said this award is special in the community.

"This award honors those age 50-plus who are sharing their experience, talent and skills to enrich the lives of their community," she explained.

Root added the recipient or recipients also get to choose a nonprofit within the state to receive a $2,000 donation from AARP. The nomination process is open through July 15. More than 28% of Idahoans volunteered in 2021, according to America's Health Rankings.

Root highlights last year's winner, Mary Zarybnisky of Burley who, along with her husband, has been an avid volunteer for years, including hosting free Thanksgiving dinners for the community and adopting families at Christmas time.

"They just are always looking at every opportunity to help people and those are the kind of volunteers that we are looking for - just people that go out of their way to make others' lives a little easier and a little better," Root explained.

Root said volunteering can give people a sense of purpose.

"When people retire, sometimes they feel lost. They don't know what to do with their time. They might feel isolated. They might even get a little depressed, and we all know that helping others helps ourselves," she continued.