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Biden administration moves to protect Alaska wilderness; opening statements and first witness in NY trial; SCOTUS hears Starbucks case, with implications for unions on the line; rural North Carolina town gets pathway to home ownership.

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The Supreme Court weighs cities ability to manage a growing homelessness crisis, anti-Israeli protests spread to college campuses nationwide, and more states consider legislation to ban firearms at voting sites and ballot drop boxes.

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Wyoming needs more educators who can teach kids trade skills, a proposal to open 40-thousand acres of an Ohio forest to fracking has environmental advocates alarmed and rural communities lure bicyclists with state-of-the-art bike trail systems.

Changing the Culture and Quality of Care in Indiana Nursing Homes

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Monday, December 12, 2011   

INDIANAPOLIS - Thirty-eight thousand people live in nursing homes in Indiana. Last year, six struggling facilities in Lake County took part in a leadership initiative to change their work culture and improve the quality of care.

Kathy Johnson, vice president of clinical and regulatory services with the Indiana Association of Homes and Services for the Aging - soon to be Leading Age Indiana - says nursing-assistant staff turnover in long-term care facilities is over 70 percent annually.

"We lose a lot of folks by the first break, sometimes when we don't really have a good orientation plan set up for them and some good training and a warm welcome."

Johnson says changing the culture within the facility by improving hiring practices and relationships helps with staff retention and results in better care. Twenty long-term care facilities in South Bend took part this year, and 25 in Central Indiana will begin the initiative in January.

Johnson says long-term care administrators need to be more skillful in their interviewing for staff positions and not just hire the first warm body with the right license.

"They should really look at the person's character rather than work experience and things like that. You can teach skills, but it's hard to teach character."

Johnson says it was a hard sell at first to get nursing homes to commit to the leadership initiative, but it has been worth it.

"After facilities attended the sessions, there has been nothing but positive things. Just the fact that 20 facilities started in South Bend and 20 facilities will end is pretty impressive."

Jim Leich, CEO of Leading Age Indiana, says too many of Indiana's long-term care facilities are stuck in the mindset of being an institution.

"Many residents are there for a long period of time, and it's their home. Therefore, we want our homes to be structured in a way that fits how residents live and what they want, rather than like a hospital, which is run on schedules."

Leich says the goal of the leadership initiative is to improve the culture and quality of care in all of Indiana's long-term care facilities.


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