College financial aid experts in Massachusetts say this year's phased rollout of the Free Application for Federal Student Aid should be error free.

The revised form, which unlocks student loans and grants for millions of American students will be tested by select schools starting in October before a full launch on Dec. 1.

Julie Shields-Rutyna, director of college planning for the Massachusetts Educational Financing Authority, said she feels optimistic families will avoid the stress of last school year's technical debacle.

"Hopefully, most of those glitches are fixed," Shields-Rutyna stressed. "Hopefully the dream of the simplified FAFSA will start to be realized this year."

She pointed out students can get a jump start on their college plans by registering for upcoming admissions and financial aid webinars designed to help families more easily navigate what can often be a stressful process.

A recent survey of nearly 400 private colleges and universities revealed FAFSA delays and technical errors may have already altered this fall's incoming class. Roughly 75% of schools reported changes in the composition of their first-year students while more than 40% said enrollment is down from last year.

Shields-Rutyna observed students with parents lacking Social Security numbers suffered numerous delays while some students are still waiting to finalize their financial aid awards.

"Some of those students who had so many problems," Shields-Rutyna acknowledged. "They might have made other decisions because it was just, just too much to get through."

She added aid experts saw firsthand the challenges many students experienced in trying to determine whether they could afford college. Fortunately, the aid experts also experienced the FAFSA glitches and are better prepared to help families with any potential issues that lay ahead.

Support for this reporting was provided by Lumina Foundation.


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A bill passed by Virginia lawmakers would expand higher education opportunities to incarcerated people across the state.

House Bill 2158 aims to help community colleges partner with prisons to help people in jail get started on an associate's degree.

Currently, 70% of incarcerated people in Virginia are arrested again within three years of their release. David Coogan is an English professor at Virginia Commonwealth University and the founder of Open Minds, a prison education program that works at the Richmond City Jail.

He said education programs are one of the best ways to make sure people don't end up back in jail.

"The higher you go in education in prison, the less likely you are to go back to prison, to reoffend," said Coogan. "If you go all the way up to a PhD, it's like next to no chance - but most people with just a college degree or even a master's, you significantly reduce your chance of reoffending. "

People behind bars who receive a bachelor's degree have just over a 5% chance of going back to jail, according to the American Association of Colleges and Universities.

Gov. Glenn Youngkin has until May 2 to sign the bill into law.

Prison education could also cut costs for Virginia taxpayers. The Justice Policy Institute found that expanding education in prisons could save the state $365 million.

Coogan said he is hopeful that the bill would give incarcerated people a second chance.

"It's a mistake for people in society to think that, because of the one bad thing that they did, that they ought not to have a chance to learn how to be good, and be their best selves," said Coogan. "I'm in favor of the bill. I hope it organizes some kind of clarity and consensus around how we in higher education can deliver to the people in prison, because that's been lacking in Virginia."

In Virginia, 11 out of 45 correctional facilities offer college courses. The programs often face issues related to capacity and eligibility, leaving some without the chance to pursue their education.

Support for this reporting was provided by Lumina Foundation.



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Despite pushback from the Trump administration on colleges and universities recruiting foreign students, the University of Northern Iowa is part of a new exchange program.

The school is partnering with a university in Thailand to allow students to earn international business degrees, through its "2+2" business degree partnership program. Students from Assumption University in Thailand can take two years of classes at home and finish their international business degree at Northern Iowa's Wilson College of Business in Cedar Falls.

Chris Schrage, global opportunities coordinator at the University of Northern Iowa, said the opportunities run the gamut.

"Accounting, finance, management, marketing, supply chain," Schrage outlined. "All of our majors are aligned with their majors."

Schrage pointed out the "2+2" program is largely self-funded by students and private donors, which should allow the university to sidestep the controversy over international students in the U.S.

Beyond earning educational credentials, Schrage noted the program also takes cultural differences into account, helping students become better employees for international companies after they graduate.

"Understanding how both sides do business will help build the trust and know what steps to take in both situations," Schrage emphasized.

Northern Iowa is in the process of recruiting students now and Schrage added they hope to have Thai students on the Cedar Falls campus next year.

Support for this reporting was provided by Lumina Foundation.


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Today's college students may prefer communicating by text but New Mexico State University still finds person-to-person phone calls from faculty and staff effective at getting them to stay in school.

The "Calling All Aggies" campaign is a campuswide initiative which began in 2007 to improve student retention and graduation.

Freddie Romero, academic adviser at New Mexico State University, said first- or second-year students can worry a four-year degree will prove too difficult but a phone call from the right person or department can help.

"Sometimes the problems that students are dealing with require a more thorough conversation," Romero explained. "Today's economy and everything that students have to juggle, with the price of school and having to do jobs and take care of family members, it's hard."

Nationwide, the pandemic had a significant effect on college student retention, especially particularly among first-time freshmen and community college students. In the fall of 2023, the school's first-year retention rate increased to almost 75%, a more than a 2% jump from the previous year and near the highest level reached before the pandemic.

A second outreach program watches for signs of academic distress based on grades among freshman and sophomore students when they are six weeks into a semester. Romero pointed out early intervention can help catch what could become a serious issue, which ultimately affects a scholarship or student aid and prevents a promising student from enrolling the next semester.

"If somebody gets to that junior, senior year and they're considering stopping out it's a bummer, because they've already invested so much money and time here," Romero emphasized. "We know that when they do graduate with their degree their prospects for work and for advancement up the socioeconomic ladder is going to be a lot easier."

The program has been recognized with an innovation award by the Association for Orientation, Transition and Retention in Higher Education. This year's campaign begins May 15.

Support for this reporting was provided by Lumina Foundation.


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