skip to main content
skip to newscasts

Saturday, July 19, 2025

Public News Service Logo
facebook instagram linkedin reddit youtube twitter
view newscast page
play newscast audioPlay

Trump tells Justice Dept. to seek release of Epstein grand jury testimony; NV education advocates blast freeze on federal funds; and VA leaders push EV adoption as economic, national security imperative.

view newscast page
play newscast audioPlay

An asylum case sparks alarm, protests invoke the late John Lewis, Trump continues to face backlash over the Epstein files and the Senate moves forward with cuts to foreign aid.

view newscast page
play newscast audioPlay

The Trump administration's axe to clean energy funding could hit rural mom-and-pop businesses hard, cuts also jeopardize Alaska's efforts to boost its power grid using wind and solar, and a small Kansas school district engages new students with a focus on ag.

Flyers fed up with U.S. airlines, complaints soar to new heights

play audio
Play

Friday, May 16, 2025   

New data show Arizona's two largest airports have fared well for on-time departures and arrivals but the same cannot be said about U.S. airlines in general.

Air travelers filed about 67,000 complaints last year, up 9% from 2023, according to a new report from the Public Interest Research Group Education Fund. The top grievances were cancellations and delays, not receiving refunds and luggage being lost or damaged.

Teresa Murray, consumer watchdog director for the group's Arizona education fund, said the number of travelers was expected to increase by about 7% this year but economic uncertainty and concerns from international travelers has curbed it. She noted Delta, Southwest and United have all indicated they will cut their number of flights in the months ahead.

"Then you throw in the safety issue," Murray added. "We don't have any way of knowing -- and I don't think the airlines really know for sure -- what to expect in the months ahead, although it is certainly expected that maybe we won't see a 7% increase in passengers this year."

Murray pointed out travelers have more rights this year than they did a year ago. For instance, complaints about refunds and delays prompted action from Congress on an FAA reauthorization bill, which mandates airlines to issue fast, no-hassle refunds if a flight is canceled for any reason. Online, people can visit pirg.org/flighttips for more information.

Murray noted overall, cancellations and delays across the nation increased last year. Just this week, Newark Airport saw many delays and cancellations after the FAA issued a ground stop following an outage at one of its air traffic control facilities. Murray argued flyers need to be in the know and on alert about where they are flying through.

"Pay attention to the news," Murray urged. "Because there are going to be other hot spots where, because of the air traffic control shortages and because of equipment, there may be some airports that are just a little bit more headache-inducing than what we've seen."

Murray realizes some are on edge about the current state of the airline industry but emphasized being courteous and respectful to fellow passengers and airline representatives goes a long way.

Disclosure: Arizona Public Interest Research Group Education Fund contributes to our fund for reporting on Civic Engagement, Consumer Issues, Energy Policy, and Urban Planning/Transportation. If you would like to help support news in the public interest, click here.


get more stories like this via email
more stories
The U.S. Department of Education has frozen grants that support summer learning, teacher professional development, after-school programs, English-language classes, support for children of migrants, school-based mental health and adult education. (Syda Productions/Adobe Stock)

Social Issues

play sound

Public education advocates are sounding alarms about the upcoming school year because the federal government is holding up about $60 million in funds …


Social Issues

play sound

An Eau Claire resident is speaking out about how federal cuts to Medicaid and the Supplemental Nutrition Assistance Program could affect his life and …

Environment

play sound

A cleaner environment through less waste is the goal of a new state organization, the Indiana Composting Council. The council will enlist …


Just 30% of U.S. solar and 57% of wind projects are expected to survive under the new GOP tax and spending law signed by President Donald Trump. (Adobe Stock)

Environment

play sound

More than $7 billion in Colorado's GDP and 9,600 jobs are projected to be lost under President Donald Trump's signature tax and spending bill which cu…

Environment

play sound

California receives high marks in a report on the fight against plastic pollution. This is Plastic-free July and the United States of Plastics report…

April's Clean Water Lobby Day was held by Oregon Rural Action and the Stand Up to Factory Farms Coalition in Salem. (Oregon Rural Action)

play sound

Environmental groups say Oregon's new groundwater law, meant to curb pollution, has been diluted to the point they can no longer support it. …

Social Issues

play sound

Groups working to end hunger in Nebraska are reaching out to all parts of the state to train food insecure people to advocate for others facing simila…

Social Issues

play sound

New Mexico demonstrators will join nationwide protests today to oppose policies of the Trump administration. The "Good Trouble Lives On" nonviolent …

 

Phone: 303.448.9105 Toll Free: 888.891.9416 Fax: 208.247.1830 Your trusted member- and audience-supported news source since 1996 Copyright © 2021