As the open-enrollment period for people who need health insurance fast approaches, some Mississippi workers are threatening to walk the picket line.

They handle tens of millions of questions about the Affordable Care Act and Medicare at the Maximus Call Center in Hattiesburg. The open-enrollment period will be critical for those who may have lost their Medicaid coverage when the pandemic officially ended.

Denotra Clayton, a dual-agent customer service representative for Maximus and the Communications Workers of America, said she was part of a Thursday rally demanding that Maximus provide affordable health benefits and job security, along with better balance between work and home life.

"The demands that we are predicting for the increase in pay - hourly rates, more respect, more leeway, more time for even to use the bathroom, for breaks," she said. "And if, basically, Maximus doesn't meet our need for better pay, then we will strike again."

She noted that workers have walked off the job several other times, adding that the customer service agents are predominantly Black and Latina women. They're asking for a pay rate of $25 an hour, up from the starting pay of $16.

Maximus was awarded a $6.6 billion contract last year to handle calls and questions about the federal insurance marketplace.

The union has claimed that Maximus recently laid off 800 workers. Clayton alleged that the company has used what some see as "intimidation tactics" to try to keep people from striking, by offering bonus pay on the first day of the strike.

"I stand up for the CWA and I am definitely participating to join a union, to make a better workplace," she said. "So of course, I'm going to go on strike to demand these better means, these better pays, less micromanagement. Of course, I'm going to do that."

Clayton said she can't speak for her coworkers, but has encouraged them to learn more. She added that most would need more than one day of bonus pay to continue to provide for their families.

Minnesota is moving closer to ensure all workers are eligible for the state's minimum wage of $10.85 an hour.

The Legislature has been taking action on a labor policy bill which includes a provision to essentially do away with minimum-wage carveouts. If passed, certain groups of workers, such as those hired by small businesses and employees 18 and younger, would no longer have to settle for the lower wage of $8.85 an hour.

Sen. Jennifer McEwen, DFL-Duluth, defended the changes during a Senate floor debate.

"Our businesses in Minnesota are prepared to have a good quality of life for the people in their businesses," McEwen stated.

Republican senators argued the state is creating a burdensome environment for small businesses. The provision in a larger bill also raises the cap on annual wage adjustments tied to inflation from 2.5% to 5%. The omnibus bill cleared its final legislative hurdle Wednesday and now goes to the governor.

Some GOP senators said they acknowledged higher consumer costs are making life hard for low-wage workers.

Sen. Gene Dornink, R-Brownsdale, worried about the tone being set for small businesses.

"Unfortunately, some of the mandates that we've continued to pass over these last few years have made it so businesses are getting discouraged," Dornink contended.

Democrats countered their approach is not about mandates but rather boosting the dignity of workers propping up the state's economy. As for other provisions within the labor bill, there are new requirements for salary transparency in job postings, as well as child labor protections.


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North Dakota is in the top half of states for average weekly grocery bills and a new national report detailed how consumer debt is bridging the gap for households having a hard time covering food expenses.

Policy experts said grocery price increases have outpaced overall inflation. Findings from the Urban Institute showed in 2023, 60% of adults reported their families used credit cards to buy groceries and 7% were not able to make minimum monthly payments on the charges. Nearly one in five dipped into savings to maintain their food supplies.

Kassandra Martinchek, senior research associate at the Urban Institute, said the report reflects the financial strain some people are feeling.

"Some families are really struggling to even meet their basic needs and are taking riskier financial strategies that could leave them less capable to cope with a future financial shot," Martinchek observed. "Something like losing their job."

For those taking advantage of Buy Now, Pay Later options for groceries, 37% reported missing payments on loans. A separate report earlier this year found North Dakota is just below the national average for grocery expenses. However, it is still 23rd highest in the nation, sitting above neighboring states.

Even if food prices start to come down, Martinchek emphasized missed debt payments during the price hikes could have lasting effects.

"They could have constrained access to affordable credit options and struggle to take advantage of different wealth building opportunities," Martinchek explained.

She added it is especially the case for historically disadvantaged households. The report suggested policymakers strengthen social safety nets to help these families as pandemic aid expires. But increasing payments under programs like the Supplemental Nutrition Assistance Program might be hard in a divided Congress. Another recommendation called for bolstering credit counseling and debt management services.


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It's graduation season, and in Minnesota, it's not just high schools and universities sending off waves of students. Organizers say they're seeing a lot of people complete apprenticeship training for careers in the construction trades.

Building Strong Communities is a statewide apprenticeship program that prepares future construction workers over a 12-week period. At its spring graduation at North Hennepin Community College, 105 men and women received their certificates.

Rick Martagon, executive director of Building Strong Communities, said that's up 41% from last year, which coincides with a growth in a more diverse group of apprentices, including older students.

"And a lot of people are making a career change as adults who have been in the workforce for quite a while. And they're interested in doing something else, and they look at the opportunities within the building construction trades and are making that change," he explained.

He thinks there's been a more intentional effort to recruit the next generation of workers in the trades, who might have concerns that the work is harder or not as lucrative as technology jobs. Martagon said starting wages are strong and earned credentials can be used all over the country. National forecasts show an overwhelming need for skilled trade workers with the renewed push for housing construction.

Analysts say the industry needs to move even faster with recruitment, as many construction workers retire. Martagon says the good news is, demand is strong for solid-paying jobs, making their outreach a little easier.

"We're in a good place right now as we see growth in retirements and a good economy, investment in infrastructure," Martagon continued.

Federal programs, like the Bipartisan Infrastructure Law and the Inflation Reduction Act, are spurring projects, including construction related to clean energy. Building Strong Communities is supported by unions around Minnesota and state grants. Leaders say a strong component is that it starts with virtual classes before hands-on training, and participants are given a true sense of what it's like to perform this work - helping them decide whether to continue.


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