People who are nervous about where to put their money based on recent bank failures in the news are taking a closer look at credit unions.
There are 63 credit unions in North Carolina with more than 4.5 million members. They provide many of the same basic services as banks, from checking and savings accounts to loans - the biggest difference is who profits.
Brandon Pugh - vice president for public relations with the Carolinas Credit Union League - explained that credit unions are member-owned nonprofits, whereas banks are for-profit institutions owned by shareholders.
He says ownership makes a difference.
"Credit unions are cooperatives," said Pugh. "They're owned by those people who have money on deposit, who have the accounts. Each credit union is acting based on what's best for those depositors - and that means making decisions to protect and provide for those members by avoiding excess risk, rather than pushing to profit stockholders."
He said this allows credit unions to return earnings to members in the form of reduced fees, higher savings interest rates and lower loan rates.
Credit unions also are insured by the National Credit Union Share Insurance Fund. It offers the same level of protection as the Federal Deposit Insurance Corporation (FDIC) - up to $250,000 per account.
Customer expectations for modern financial service firms include technology, like mobile banking apps, and the ability to make payments online. Pugh said in that regard, credit unions are keeping up.
"While some smaller credit unions may not have the same level of technological advancements as large banks," said Pugh, "the majority of credit unions are keeping pace with what members expect in terms of services - in order to have them have similar access and convenience that for-profit institutions provide."
When for-profit companies choose a board of directors, the stockholders 'vote their shares,' which means each share gets one vote, giving larger shareholders more influence.
Pugh said credit unions are different. Regardless of the amount of money any one person has on deposit, they each have the same say in management of the institution.
"At annual meetings, for instance, each member is going to have one vote in who is elected to the volunteer board that directs the activities of the credit union," said Pugh. "So, it's another way cooperatives are different, they're democratically owned."
More information is online at 'mycreditunion.gov.'
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Air travelers could face fewer obstacles in securing a refund if their flight is canceled or changed under new federal rules announced Wednesday.
The moves are being praised by watchdog groups. The Department of Transportation said airlines are now required to promptly provide passengers with automatic cash refunds when they are owed one.
Teresa Murray, consumer watchdog director for the U.S. Public Interest Research Group, said some carriers have not adhered to standards, leaving passengers in a bind.
"They would drag their feet, and they would say, 'Well, you bought your ticket from a ticket agent, so we don't know where your money is. Or, here, have a voucher,'" Murray explained.
Amid higher complaint volumes, companies will be forced to act quickly. The new rules, which are being phased in, provide clearer definitions for travel disruptions, including delays of at least three hours on a domestic flight and six hours on international flights. A key industry group responded to the announcement by touting transparency efforts among carriers.
Murray acknowledged most people are not frequent flyers, and it is hard for them to keep up on all the least practices and policies among airlines.
"The average person only flies once every 18 months," Murray pointed out. "This will just bring transparency to that process and it kind of evens the playing field."
Murray added it could come in handy for Midwestern customers when a winter storm wreaks havoc on air travel. The new rules also require refunds for baggage fees when a piece of luggage is delayed by 12 hours or more for domestic flights. And there must be upfront disclosure on fees for first and second checked bags and carry-on bags.
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Wisconsin lawmakers recently debated reforms for payday loans. Efforts to protect consumers come amid new research about financial pain associated with cash advances offered through smartphone apps. The Center for Responsible Lending is out with findings that detail how "earned wage advances" from digital platforms come with extra costs disguised as things like tips. Traditional payday lenders are often criticized for charging excessive interest rates on loans that are usually around $500.
Lucia Constantine, a researcher with the Center for Responsible Lending, said customers are usually seeking smaller amounts from the apps, but she warns they can be just as costly.
"They are trapping consumers in a cycle of borrowing that is similar to that of a payday loan, " she said.
The report said after using these financial products, customers are seeing overdrafts on their checking accounts increase by 56% on average. Industry leaders deny they're barraging consumers with hidden fees, stressing that features such as suggested tips are optional. More broadly, a bipartisan payday loan reform bill in the Wisconsin Legislature failed to advance this month.
Constantine said like longstanding payday lenders, these cash advance apps can be hard to regulate. Meanwhile, she urged those in a bind to explore other options.
"[They should] try talking to their friends and family as a first source. The other option which I would recommend is reaching out to their credit union or banking institution to see if they can get some sort of small-dollar loan," she said.
She noted places such as credit unions typically provide more transparency on loan costs. According to the report, three-quarters of consumers took out at least one advance on the same day or day after a re-payment was posted.
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Food prices remain high, in Montana and across the country.
A new report by the Federal Trade Commission says the country's largest grocery companies are gouging consumers, by keeping prices artificially high.
Many grocers, retailers and wholesalers have consolidated to cut costs. Grocers continue to blame supply chain problems, even though regulators have said most of those issues have been resolved.
President of the advocacy group Farm Action, Angela Huffman, said retailers were doing more than making up for lost revenue during the pandemic-era supply chain disruptions - and the FTC report says they continue to do so.
"In 2021, the retailer revenues, they rose to more than 6% higher than their total costs, and that those profits are still going up," said Huffman. "So, in the first nine months of 2023, the profits increased to 7%."
At nearly 6.5%, Montana had the nation's ninth-highest grocery price increase in 2023.
The FTC data show Amazon, Kroger and WalMart each gained market share during and after the pandemic - while profits continued to rise.
Other large retailers and wholesalers have consolidated, which they say gives them more buying power and the ability to pass those savings on to customers.
Huffman said that isn't what's happening, and calls on regulators to fine the grocers, or more.
"This would be kind of the farthest extent of what they could do, but go so far as breaking them up," said Huffman. "In years past, they broke up the telephone companies and the railroads and, you know, that would be the ideal outcome for us, is to take away their excessive power."
Huffman also points to a 150% increase in egg prices in 2023, which producers blamed on the avian flu. The FTC says the disease did not justify the drastic price hike.
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