BOSTON – A bill to protect student-loan borrowers from deceptive loan-servicing companies has cleared the state Senate.

Almost two-thirds of undergraduate students in the Bay State finish college with an average of nearly $30,000 of student loan debt. That's a 75 percent increase since 2004.

According to Deirdre Cummings, legislative director with the consumer watchdog group MASSPIRG, some loan-serving companies charge excessive fees, misrepresent products and steer borrowers to more expensive options. But Senate Bill 2380 would hold them accountable.

"Any loan servicer doing business in Massachusetts will now have to be licensed by our own state Division of Banks,” says Cummings. “And then, they can enforce these really strong consumer protection laws we have here in Massachusetts."

The bill passed the Senate by unanimous vote, and now moves to the House for consideration.

SB 2380 would also establish a Student Loan Ombudsman office to review practices, resolve disputes and educate borrowers. And Cummings points out that these protections would not apply only to students.

"We're also seeing a huge increase in older folks in Massachusetts, older than 60, also taking out student loans for their children," says Cummings.

The bill authorizes the attorney general's office to take action against loan-service companies that violate the law.

Cummings adds that when student-loan borrowers become victims of deceptive lenders, it increases the threat to their entire economic future.

"We are going to see problems down the line when people can't fully participate in their communities because they are so strapped with debt," she says.

Similar laws have passed in Connecticut, Illinois and Washington, and have been introduced in a dozen more states.


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Between rising inflation and the ups and downs of the stock market, it isn't surprising that folks are concerned about their own financial situation. Financial literacy is one antidote to this "money stress," and an Idaho-based credit union is sharing these skills with people young and old.

Frank Alvarez, a branch manager in Walla Walla, Washington, for Lewiston-based Potlatch No. 1 Federal Credit Union (P1FCU), said his passion is teaching financial skills, and he's partnered with the local nonprofit Blue Mountain Action Council to bring them to people for free. He said one topic they emphasize is creating savings, and how it can prevent the need for borrowing money at high interest rates.

"It comes to budgeting," he said, "because while it's OK to lend against your credit and such, there are just ways of doing it without putting you behind."

According to a recent Bankrate survey, 58% of people are concerned about the amount of emergency savings they have - up from 44% in 2020.

Participants in the class have ranged in age from 15 to 65. Alvarez said he'll often teach classes to older people in Spanish. People from that class then bring their children, and he'll teach the younger students in English. He noted that it's important to have these lessons in Spanish.

"I can teach it in English as well," he said. "I just know that there is a higher need in Spanish, and it takes longer on that class itself."

He added that the financial education classes meet once a week for six weeks, with a different topic every week. Those who complete the class get a certificate and money sent to their bank or credit-union account. Participants don't have to be P1FCU members to attend.

Farmers are adapting to numerous shifts in their industry, ranging from price hikes to the effects of climate change. A big change for agribusiness has been moving toward more sustainable methods of production.

According to the Environmental Protection Agency, agriculture makes up 11% of greenhouse gas emissions in the U.S. The figures can be attributed to such things as the methane gas cows emit, manure management, rice production and burning crop residues.

Antonio Tovar, senior policy associate for the National Family Farm Coalition, said members of the group already have taken action. Aside from rotating land, Tovar observed there are plenty of other ways farmers can be more climate friendly.

"Covering crops is something that they have been adopting for a long period of time," Tovar pointed out. "I will say probably half, if not more, of our members also produce organically. They do not use chemical fertilizers or pesticides because it's not a practice that is sustainable."

The efforts come at a time when farmers are feeling the effects of climate change. Throughout the summer and early fall, most of the U.S. has been in a moderate drought. According to the U.S. Drought Monitor, parts of Virginia and the East Coast still are suffering from moderate drought.

In recent years, farming has also faced the challenge of higher land prices. According to a U.S. Department of Agriculture report, farm prices have been on the rise since 2020, with their current value averaging $3,800 an acre.

Tovar feels land needs to be in the hands of people who want to farm, rather than more corporate farming entities, which he contended has led to a problem of devaluing farmers.

"This is not just a problem of the United States but globally, is we have not put enough value into farmers," Tovar asserted. "The profession of farmers and farmworkers has not been valued in the way we should be valuing that work. It's very hard. It's not easy tasks."

He hopes to educate more consumers about the food system and the importance of farmers. He wants people to better understand why a more democratic food system is necessary, so consumers can rally with them to affect those changes.

Whether it's Hurricane Ian, Fiona or other weather disasters, people are being warned about donating to fraudulent charities. Scams have become common during disaster relief efforts, according to national and state watchdog agencies.

Kristen Johnson, director of communications at the Better Business Bureau of Connecticut, shared some red flags: Be wary of any unsolicited text messages, and check what percentage of your donation goes to the cause. Any service fee should be very modest. She also urged people to be careful with crowdfunding websites.

"A lot of people will go on a crowdfunding website and see someone that's giving to charity, and they will think, 'Oh, this is an easy way for me to give my donation.' But, you really need to do your research," Johnson cautioned, "Because not all crowdfunding websites vet the people who are collecting donations."

Instead, she advised people to donate directly to the charity themselves. To prevent losing any money in a possible scam, Johnson recommended using a credit card, so you can dispute incorrect charges. When it comes to donating, she suggested giving to experienced charities who are already working on disaster relief in the area.

As other, equally powerful storms bear down on other areas of the Caribbean and Mainland U.S., numerous charities will be collecting aid for the damage. Though people can find plenty of legitimate places to donate to certain causes, Johnson acknowledged the issue of fake charities is widespread.

"It happens so often," Johnson pointed out. "It's not just natural disasters, but I would point to Ukraine. After the war started breaking out in Ukraine, we started receiving reports on BBB scam tracker of people who thought they were donating to a legitimate charity and realized after the fact that they weren't."

While scams regarding recent storms have not yet been as widely reported, the Better Business Bureau does have an online tool where people can report fishy organizations. Johnson added some people feel a sense of shame about being conned, but confusion can be widespread, and reporting their experience helps prevent others from being taken in.