SPRINGFIELD, Ill. – Those who provide comfort and protection for Illinoisans in crisis say they need more support in their efforts.
March is National Professional Social Work Month, and in Illinois, more than 14,000 licensed social workers provide assistance in schools, hospitals, mental health facilities and social service agencies.
Joel Rubin, executive director of the National Association of Social Workers in Illinois, says social workers often go unrecognized and under-compensated for their work.
And he maintains government funding is inadequate for the increasing number of caseloads.
"It's virtually impossible for a school social worker to be covering and providing the attention and enough service if they're stretched that much in having to have such a huge caseload,” he states. “We see this in child welfare practice and in community mental health centers."
It takes years of education to become a professional social worker, and Rubin explains salaries are typically far below similar professions, including registered nurses, psychologists and teachers. Social workers on average earn about $65,000 annually in Illinois.
Angelo McClain, the CEO of the National Association of Social Workers, notes social workers are the largest providers of mental health services and also on the front lines of the opioid crisis.
"Social workers are providing the mental health and substance abuse services and also child protective services for those families as well,” he points out. “This one social problem has a ripple effect and social workers are front and center on helping address those issues."
Despite expected growth in social work professions in coming years, Rubin says there is still a very high turnover rate. He explains it can be dangerous work, and about one-third of social workers have been assaulted.
"Many times social workers will be going into harm's way,” he stresses. “When a social worker walks into a home, sometimes there's a lot of different things and a lot of different scenarios that could occur. And so there needs to be a variety of safety protections for them."
Congress is considering measures to better support the profession, including HR 1289 that would offer resources to recruit more social workers and HR 1309, which calls for workplace violence prevention plans at social service agencies.
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A new report showed income inequality in Wisconsin is declining as lower-wage workers are seeing faster wage growth but Black, Latino and women workers still lag behind.
A study by the High Road Strategy Center at the University of Wisconsin-Madison found the state's job market hit record levels in the second quarter and the inflation-adjusted median hourly wage has increased by 97 cents.
Laura Dresser, associate director of the High Road Strategy Center at the University of Wisconsin Madison and the report's co-author, said the increase in the median wage is just making up for the period inflation ran ahead of earnings in 2022.
"In these last five years, lower-wage workers have seen their wages go up by 8%," Dresser reported. "In terms of purchasing power, real value, and high-wage workers have only had wages go up about 1%."
The State of Working Wisconsin 2024 report noted the number of jobs in Wisconsin has topped 3 million and unemployment remained steady at 3%. The study also found the rate of unionized workers in Wisconsin dropped by one-third between 2011 and 2023, the steepest decline in union membership across the Midwest region.
Despite the increase in wages, the report said significant wage gaps remain between white men and workers who are Black, Latino or female. Dresser pointed out Latinos earn about 33% less, Black workers make 25% less, and white women's pay lags 16% behind in the workplace.
"When you focus on improving the quality of jobs, especially at the bottom of the labor market, you also are looking to close racial and gender gaps in wages," Dresser explained. "Because it is Black and brown and women workers who are dominant in lower-wage jobs."
The report made some recommendations for Wisconsin lawmakers. It suggested raising the minimum wage from $7.25 to $15 an hour to help close the pay gap, rolling back the state's so-called "right to work" laws to restore union rights and increasing investments in child care and education to provide relief for families and employers.
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Despite a changing of the guard, Connecticut home health care workers still face payroll issues.
Personal care attendants dealt with late paychecks and pay errors with little response when the state worked with Allied Community Services.
Cynthia Johnson, a personal care assistant and member of the Service Employees International Union Local 1199 New England, cares for her daughter who has a rare seizure disorder and said payday delays were agonizing.
"Even though you turned in the paperwork that they wanted from you, you still had to hold your breath that Friday to make sure you got paid," Johnson recounted. "Sometimes we would get a notice from them saying, 'We'll be paying everybody at 5 p.m. instead of the direct deposit.'"
Though the state's Department of Social Service has since switched payroll contractors to GT Independence, some issues remain.
Johnson feels the new contractor is an improvement since she does not have to worry about getting paid on Friday. Given SEIU Local 1199NE has more than 12,000 members, some problems were expected, though Johnson and others hope they will not linger.
Along with the stress of worrying about money, the payroll problems home health care workers face affect their ability to care for people.
Jonathan Stakley, another personal care assistant and SEIU member, cares for his brother with Down syndrome and said tracking down Allied to deal with payroll issues cost him time when he needs to provide care.
"Dealing with my brother can be a challenge and I want to make sure I can give him all my attention," Stakley emphasized. "The other time, I have something hanging over my head like a storm; maybe not getting paid on time and having to deal with the chaos of getting a hold of somebody that still may not be able to rectify the problem in a timely manner."
Recently, some Connecticut consumers received emails stating their personal care attendants would not be paid due to questions about unresolved Medicaid eligibility. The union worked with the state to ensure all workers got paid.
Diedre Murch, home care director and vice president, SEIU Local 1199NE, said the union wants a better relationship with GT Independence and added some ways to do it include advance notice when Medicaid eligibility problems could disrupt services.
"It shouldn't take 4 months of requesting a meeting on a systemic problem to be able to speak to them directly," Murch argued. "Secondly, getting the local call center up and functional (with) people who are trained in contractual benefits and wages."
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As a federal judge considers a lawsuit aiming to block a proposed $25 billion merger between Kroger and Albertsons, a new report detailed how skyrocketing grocery store prices are linked to record profits and a lack of competition between a shrinking number of corporations dominating the nation's food system.
Rakeen Mabud, chief economist for the Groundwork Collaborative, the Washington, D.C.-based think tank behind the report, said fewer competitors in the industry can lead to price gouging.
"There are only a few companies that control big chunks of entire supply chains that get food to grocery stores," Mabud pointed out. "That consolidation, the fact that there are only a few companies that really control the supply chain, facilitates price gouging and profiteering."
The report recommended expanding laws banning price gouging nationwide. Statutes are already at work in 40 states including Louisiana, Tennessee and Texas. It also called for limiting mergers reducing competition. Grocers have blamed rising prices on the pandemic and other supply-chain disruptions. Kroger has also argued the proposed merger would help bring down prices, benefit workers and allow them to compete with companies such as Amazon and Walmart.
Mabud pointed to comments made by Kroger and other supermarket executives to shareholders admitting inflation was good for boosting profits. She added cargo ships, railroads and trucks are all owned by just a handful of firms.
"Our supply chain was built to maximize profits for giant corporations that control it," Mabud contended. "It was not built to maximize efficient delivery of goods."
If approved, the merger would create a virtual monopoly in places like Gunnison, whose 6,000 residents would have to travel 65 miles to find a grocery store not owned by Kroger. Mabud noted health care, housing and education costs have also been on the rise for decades.
"The conversation around grocery prices is really part and parcel of a broader set of power dynamics that we need to disrupt," Mabud argued. "And that problem is that big corporations have way too much power, and everyday people have too little."
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