By Kristi Eaton for The Daily Yonder.
Broadcast version by Eric Galatas for Wyoming News Service for the Public News Service/Daily Yonder Collaboration

A new center in the southwest corner of Wyoming aims to offer digital skills and navigation for people who may not otherwise have access to it. 

The Empowerment Center in Torrington is set to open in the next few weeks, said Matt Larsen, CEO of VistaBeam, the Internet service provider that is setting up the center. 

“Our main goal with the Empowerment Center is, we wanted to get somebody set up to be a digital navigator to help support the community that was there,” he told the Daily Yonder. “We’re going to add a couple of workstations for digital skilling where we’ll have computers available, and people come in and use them whenever they need it. Microsoft is going to have some digital skill programs available that people can use for learning basic things, they can also access whatever else there is on the internet.”

The digital navigator will also be trained to help people sign up for the Affordable Connectivity Program. There will also be a video conferencing set up so people can take part in telehealth appointments, Larsen said. 

“We’ve also talked to some volunteer legal services that were willing to do video appointments for clients,” he said. “So there will actually be like the video conferencing area is also going to be set up like a community meeting room…We’re trying to come up with a general purpose facility that will be able to meet the needs of people that may or may not have access to broadband, or the technology or the help to be able to utilize the technology in their home.”

The mission behind the center is to empower communities, Larsen said. 

“We look at broadband as a way to help communities be a little bit more self-sufficient, and not be dependent on things,” he added. “Most of the customer base that we have right now, they don’t necessarily have the expertise to try and figure out how to set up a telehealth monitoring system or even to set up video conferencing. We do. We do a lot of tech support. We help people with a lot of different things. And it seemed like the trend that we were starting to observe is that people really needed to have help with those applications.”

Jen Davis, senior policy advisor for Human Services for Wyoming Governor Mark Gordon, said she has had conversations with Larsen about the concept. 

“It will allow residents an alternative location to access technological resources such as telehealth, as well as get support from technology experts,” she told the Daily Yonder. “Many of our rural residents may not have technological access to services or some may not know how to utilize it.”

Davis said she would like to see the utilization patterns so that officials know where there remain gaps and where there are successes in order to replicate it properly. 

“If this is successful, I would love to see this grow as an alternative location for rural Wyoming to gain access and support for technology,” she said, adding: “Since Wyoming is so rural, it is critical that we offer ways to connect to resources. Resource centers are a fundamental piece in providing hands-on services and support to residents who can’t otherwise access services.”

VistaBeam is a small provider – it operates in Wyoming, Colorado and Nebraska – so it needs to be well connected to its customers, Larsen said. 

“We looked at this as an opportunity to kind of take that customer relationship to the next level, and even open ourselves up to people,” he said. “This is not something that’s only going to be available to our customers, it’s going to be available to anybody that walks in.”

The company is self-funding the endeavor, mainly from the marketing budget, he said, adding that if successful, they hope to open additional centers in Colorado, Nebraska and elsewhere in Wyoming. 

“We’d like to see it kind of develop as being a go-to place for people to have any kind of digital equity stuff that they need to get taken care of,” Larsen said. “We’d like to see it become something that people feel comfortable coming in, and using it, and to just kind of develop a closer tie with the community.”

Kristi Eaton wrote this article for The Daily Yonder.


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There are some bright spots in beefing up local news coverage, but a new report says in North Dakota and elsewhere, there are still big concerns about people not having enough access to key information about their communities.

In the 2023 State of Local News summary, issued through Northwestern University, the authors said local news outlets continue to close at alarming rates. Residents in more than half of U.S. counties have no, or very limited, reliable local news sources, including print, digital and broadcast.

Penelope Muse Abernathy, visiting professor in the Medill School of Journalism at Northwestern University, said it appears the U.S. is becoming a nation of "haves" and "have-nots" when it comes to local news.

"Most of the people who have a wealth of access to local journalism tend to live in our larger metro areas," Abernathy pointed out. "The journalism 'have-nots,' they tend to be more in the rural areas."

The report shows North Dakota has two counties without a local news source, and 28 counties with only one.

Philanthropic ventures are surfacing to close some of these gaps around the country. And regionally, nonprofit efforts like the North Dakota Monitor are launching to ensure adequate coverage of government matters. But the experts said long-term fundraising can be a challenge for these ventures, especially at the local level.

The latest report also ties in so-called "news deserts" with poverty rates. In those areas, 17% of residents live in poverty, a rate higher than the national average. Abernathy explained the lack of information can block underserved populations from learning about beneficial programs and services.

"This is a real issue about how you get information to people who desperately need the information that newspapers have historically provided," Abernathy stressed. "That help them craft decisions to work toward a better quality of life."

Beyond philanthropic support to prop up local news outlets, the report noted there is a bill in Congress to incentivize hiring correspondents, and for small businesses to advertise with those news organizations. The authors acknowledged the proposal likely will not advance in the current political environment, but could serve as a roadmap for state-level solutions.


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A new project in Southern Arizona aims to support local reporting and enable greater access to local news and information. Earlier this month, civic leaders and the Community Foundation for Southern Arizona announced the Local News Initiative of Southern Arizona.

Jenny Flynn, foundation president and CEO, said the initiative will raise "philanthropic dollars" to help increase and strengthen local news across the region. Flynn said the media ecosystem is changing and contends it's urgent to ensure quality journalism remains a core pillar of our communities and democracy.

"We have to get to the next phase of what will be kind of a media ecosystem that is a little bit more sustainable and hopefully has much more that sort of local perspective infused in it, is something that I think philanthropy is going to play a role in helping that become a reality," Flynn said.

She added the Democracy Fund, a national foundation, awarded a $100,000 grant to kick off the project, which the group is now trying to match with local contributions. The foundation reported Southern Arizona has experienced a disappearance of local journalism jobs leading to "news deserts" in recent years, and Flynn said the first round of grants will go to hiring local journalists for southern Arizona news outlets.

Flynn explained how important it is that people feel seen and heard in the news they consume, which is why she and others strongly believe in the power of local news.

Only 32% of Americans say they have a "great deal" or "fair amount" of trust in the media's news, according to Gallup poll. But a new high of 39% of people say they have no confidence at all.

While there are innovators and entrepreneurs within the media sector challenging traditional models, Flynn is convinced there's still room for further investments and improvements to rebuild trust.

"It is not as though it's a magic wand to undo the mistrust and the polarization we have, but it is very different when someone is your neighbor, or you see someone at every community meeting," she explained. "That is very different from someone who is far away, who is just a name or just a story or just a headline."

Flynn added building up consistent reporting will also make a difference. She invites the public to share their thoughts about their news consumption through a survey available in English and Spanish. She said it's important to think about how organizations can better meet the information needs of Southern Arizonans, a region she calls "very diverse."

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This month, North Dakota has become the latest state to be swept up in the declining presence of local news media. One expert sees it as a concerning trend, especially as it relates to accountability and democracy.

In northeastern North Dakota, Ness Press has ended publishing eight weekly newspapers. Operators of the family-run business say a lack of ad revenue, and having no one else to take over, prompted the decision. The papers centered around local announcements.

Dr. Melissa Vosen Callens, associate professor of communications at North Dakota State University, who teachers media literacy, worries it is part of a nationwide erosion of local news, which creates lasting harm.

"Newspaper deserts are dangerous," Vosen Callens asserted. "It limits our access to information, particularly local information, often in already marginalized communities."

She pointed out when people have to seek information elsewhere, their searches may lead them to disinformation and misinformation on social platforms. She noted it increases polarization, which added greater threats to democracy.

Groups tracking the growing prevalence of news deserts said North Dakota has more than two dozen counties with only one newspaper, and two counties have none.

Only a handful of North Dakota's newspapers are daily publications. Vosen Callens emphasized without consistent local coverage, it is harder to know what's happening in the community, which can have long-term social, political and economic implications.

"Local journalism, for example, often reports on and questions government spending," Vosen Callens stressed.

She added media organizations in larger cities around the region cannot keep track of everything going on in smaller towns around them. And as more papers and other local media close up shop, it leaves a gap in holding municipalities -- and those who lead them -- accountable.


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