skip to main content
skip to newscasts

Wednesday, June 25, 2025

Public News Service Logo
facebook instagram linkedin reddit youtube twitter
view newscast page
play newscast audioPlay

U.S. strikes did not destroy Iran nuclear program, says Pentagon assessment; Dems join GOP to kill vote impeaching Trump over Iran strikes; Health gaps persist for American Indian, Alaska Native Coloradans; Alternative payment models better for WA patients, providers; New CT law ends election agency's independence.

view newscast page
play newscast audioPlay

Some members of Congress are upset about lack of transparency on Iran policy, but House Speaker questions constitutionality of War Powers Resolution, and Fed Chair explains why interest rates aren't being cut.

view newscast page
play newscast audioPlay

Giant data centers powering artificial intelligence want cheap rural land but some communities are pushing back, Hurricane Helene mobilized a North Carolina town in unexpected ways, and Cherokee potters make ceramics that honor multiple generations.

CO hospitals fail on informing consumers about rights and discounts

play audio
Play

Monday, November 25, 2024   

Colorado hospitals got failing grades for compliance with the Colorado Hospital Discounted Care law, according to a new report.

The law passed in 2021, and requires hospitals to tell patients about their rights and access to discounts.

Sophia Hennessy is policy and research coordinator with the Colorado Consumer Health Initiative.

She said people across the state still report the cost of health care is too high, and without access to discounted care, many are skipping doctor's appointments.

"Fear of that hospital bill, and if care is so expensive that it will put you in medical debt," said Hennessy. "Or make it harder to have housing, or food. And that's never a decision that we want anyone in Colorado to have to make."

Researchers audited all of the state's 89 hospitals.

While 58% of hospitals technically met the law's basic requirements, the report shows many just went through the motions - hiding information about discounts in remote parts of their website, or not posting it at all.

Just 20% of patients were able to solve their problem by phone, but that number dropped to under 5% for Spanish-speaking callers.

You can find a fact sheet about your rights at cohealth.co/hospitaldiscounts.

Hospitals must post a conspicuous link to discounted care information on their main website, along with a uniform application for assistance. They also need to list patient rights in both English and Spanish.

Hennessy said the new law also limits how hospitals take action against patients.

"Hospitals can't send your account into collections until 180 days after your date of service," said Hennessy. "So there's way more time for you to figure out how you want to pay those bills, or if you can't pay those bills. And they also have to notify you that they are sending you to collection."

The report finds access to discounted care is twice as hard to get at large health system-owned hospitals than at independent facilities.

Proponents of hospital consolidation have argued mergers will improve the quality of care and access, but Hennessy said she isn't buying it.

"This report showed that that's not true," said Hennessy, "that it was actually harder to get a financial assistance representative on the phone at health system-owned hospitals, and harder to get the information that you needed from them."




Disclosure: Colorado Consumer Health Initiative contributes to our fund for reporting on Consumer Issues, Health Issues, Human Rights/Racial Justice. If you would like to help support news in the public interest, click here.


get more stories like this via email
more stories
Arkansas' ballot initiative process allows citizens to propose statutes or constitutional amendments and collect signatures to place the proposals on a ballot. League members say bills passed by lawmakers have taken those rights away. (edbockstock/Adobe Stock)

Social Issues

play sound

Members of the League of Women Voters-Arkansas are collecting signatures to add a constitutional amendment to the November 2026 ballot. The …


Social Issues

play sound

Ohio union and clean energy leaders are urging their U.S. Senators to reject a sweeping reconciliation bill they said would devastate families and …

Social Issues

play sound

American Indian and Alaska Native communities in Colorado continue to face significant gaps in health care access, quality and outcomes, according to …


Environment

play sound

Minnesotans are cooling off after last weekend's extreme heat but communities bearing the brunt of environmental injustice said there will be more cli…

The cost of care for dementia patients varies widely by state. At $55,000 per year, care for patients in California is slightly more expensive than the national average.(Ocskay Bence/Adobe Stock)

Health and Wellness

play sound

In California, families shoulder most of the burden of dementia care, according to a new study. Researchers from the University of Washington found …

Social Issues

play sound

Ho-Chunk has kicked off its summer internship program in Nebraska after sifting through 600 applicants. It is opening pathways to higher education …

Social Issues

play sound

Six Michigan projects have been awarded funding through AARP's largest-ever Community Challenge grant, aimed at making communities more livable…

 

Phone: 303.448.9105 Toll Free: 888.891.9416 Fax: 208.247.1830 Your trusted member- and audience-supported news source since 1996 Copyright © 2021