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Faculty mentor program at NC college increases retention

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Monday, January 20, 2025   

A college in North Carolina has developed an innovative model that lets faculty mentor students.

Forsyth Technical Community College in Winston-Salem is connecting students with faculty for guidance and support.

Katina Barksdale is associate dean of the Transfer Excellent and Success division at Forsyth Tech.

"We know from the research that if students feel a connection to even just one or two staff or faculty on campus, their retention and persistence rates increase considerably," said Barksdale, "especially when they have a connection with a faculty or staff member outside of a classroom. That's even more impactful."

Barksdale said faculty mentors help in a variety of areas. They ensure students know about career fairs and transfer events, and are aware of job opportunities.

Faculty members also have professional insights and can provide students with resources, depending on where they are in their higher education journey. Students still have a team of advisors to help them as well.

Of course, there have been challenges. Barksdale said technical and career-focused students have classes with a core group of faculty and so they also know their mentor.

But for college transfer programs, there are more professors and so a student might not have classes with their faculty mentor. Barksdale said the mentors' job in these cases is to be intentional about reaching out.

"Sending messages at the right time in the semester, in the right format," said Barksdale, "texts are more effective that emails - just letting the students know we're here, here's how I can help you, and being available during our student hours for students to make appointments to meet with us if they want to."

Barksdale said a program like this might seem daunting, but it's fulfilling to connect with students.

"Our aim is to help you beyond," said Barksdale. "When you leave here, where are you headed, what is your plan, how will this degree program fit with your career aspirations? And we have many students who stay in touch with their faculty and send emails and let us know how they're doing, years after they leave us."

Support for this reporting was provided by Lumina Foundation.




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