Judith Ruiz-Branch, Producer
Monday, February 10, 2025
As a national mental health crisis continues, advocates are calling for improved response systems but Illinois continues to face a shortage of staff and resources.
More than 20% of adults across the state have a mental illness and as many youths have had a major depressive episode in the past year, according to Mental Health America.
In Cook County, advocates say the current mental-health workforce needs 50% more people to meet the area's needs.
Sara Gray, executive director of the National Alliance on Mental Illness-Illinois, said the state needs more money.
"We want there not to be cuts, and for these services to be expanded, and for there to be more places to go, regardless of whether or not you're on a state-care health plan or if you have private insurance or are uninsured," Gray outlined.
Federal investments helped launch the 988 Suicide and Crisis Lifeline to address the mental-health crisis. However, sustainable funding is needed from state and local governments to continue and expand its necessary services.
Those in crisis or their loved ones who contact 988 are connected to one of eight local call centers. NAMI Chicago is one of them. Last year, the state ranked as one of the worst for responding to calls, falling below the answer rate goal of 90%. Current data show the state's response rate is about 75%.
"Some of our goals for the future are to ensure the capacity for a local mental-health response to all mental health crisis," Gray explained. "Also to divert mental health calls from 911 to 988 as much as possible. "
She noted the 988 call centers need to be able to dispatch mobile crisis response teams directly to ensure timely and efficient responses. Gray added NAMI Chicago is advocating for support for additional revenue streams to improve the 988 response system, and for legislation to expand insurance coverage for mental health services across the state.
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