The season of giving is upon us, but consumer advocates are urging people to stay vigilant, so it doesn't become the "season of taking."

The number of scams increases greatly during the holidays, by phone and online.

Kelley Ferguson, chief administration officer of Numerica Credit Union, which has branches in North Idaho, said donating to charities is great, but scammers can take advantage of your generosity this time of year.

Ferguson noted one common technique they use is pressure, to donate on the spot, with no time to think it through.

"If the heartstrings aren't tugged, whoever is on the other line might make you feel pressured or face with some kind of aggression, or have an emergency deadline or something like that they put on your donation," Ferguson explained. "That's red flag number one, that might be a scam."

Ferguson listed some other signs to watch for, which might be clues to fraud. One is if the scammer said they can only accept cash or checks made out to an individual instead of an organization. And even if the call or email is from an organization you've donated to before, if it doesn't feel right, contact the organization directly.

Ferguson stressed it is important to check charities out fully, especially if you feel pressured to donate. He also suggested you can be direct with the caller.

"Make sure you ask questions like, 'How will the funds be distributed? Who benefits; when funds will be allocated? What percentage of donations directly benefit the cause that you're talking about?' Just to get a general sense of their understanding of the charity you're working with," Ferguson recommended.

Ferguson added there are steps people can take if they fall victim to a scam. First, he said, don't panic. Take steps to protect your identity, such as changing passwords. And report any potentially stolen identifiers, like a credit card number.

"Cover your digital tracks to make sure that if something was taken from you, from a fraudster, that you've taken that ability away for them to not get back on and steal any more information," Ferguson advised.

The Consumer Financial Protection Bureau has proposed new regulations on credit card late fees, which could save Americans billions of dollars.

The bureau reported late fees cost cardholders about $12 billion a year. Congress attempted to ban excessive late fees in 2009, but the Federal Reserve still allowed companies to charge late fees up to $41. The new proposal would lower it to $8 and end an automatic yearly inflation adjustment for the fee amount.

Overall, the regulation would cap late fees at 25% of the minimum payment.

Daniel Rathfelder, vice president for card services for Coastal Federal Credit Union, said the new rules would help cardholders.

"I think overall, consumers are going to see some big pieces shift in their favor, if that gets adopted," Rathfelder observed.

Late fees are intended to cover collection costs, and some card issuers increase the fees with each additional missed payment. Under the proposal, companies would still be able to charge higher fees, if they can prove their collection costs are higher. The bureau estimated the new rule would save people as much as $9 billion a year. The agency is taking public comments until April 3.

The bureau also wants public comments on the possibility of a 15-day grace period beyond the due date before late fees can be assessed. Rathfelder noted in its public comment on the rule change, his credit union endorsed the idea.

"We pushed a little bit harder and said if consumers had a grace period, and the companies who could do automation around messaging and notification, getting people after the first day that it's due a notice saying, 'Hey, you missed this, but you have nine more days,' that would probably resolve a lot of the scenarios," Rathfelder explained.

Rathfelder added some enclaves of the financial services industry have already adopted grace periods, including for auto loans and mortgages.

New research shows Nevada's small-business owners say hospital consolidation in the state is exacerbating high health-care costs and want action to be taken.

More than one thousand business owners participated in Small Business for America's Future's most recent survey, and 94% of them reported hospital consolidation has made the overall availability and quality of health care in their communities worse.

Co-chair of the group Shaundell Newsome said they want to see more "fairness and equity" when it comes to accessible health care.

"When it goes from bad to worse, that is very tough on our small businesses," said Newsome. "And nearly half of the small-business owners say that hospital consolidation leads to a lack of competition, and makes hospital services more expensive for our employees."

According to the report, almost half of small-business owners say the lack of competition has made hospital services more expensive, while eating away at employees' pay.

Newsome - a small business owner himself - said he would love to be able to provide better health-care options to his employees, which he says cultivates a better workforce.

Newsome said Nevada is in need of more diverse providers, but not through consolidation.

He added that Nevada's recent progress in expanding access to health care is under threat - and said rather than reversing the progress that has been made, small business owners would like to see policy and lawmakers "double down" on making health care more affordable.

Newsome said this report reaffirms that sentiment.

"The rising cost of health care," said Newsome, "just basically limits an entrepreneur's ability to invest in the growth and the financial health of our businesses."

A majority of those surveyed in Nevada say it's time for the federal and state governments to intervene in the consolidation of health systems.




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Dollar-store chains are rapidly growing across the country, with more locations than McDonald's, Starbucks, Target and Walmart combined, according to a new report, which claims their rapid growth is due in part to targeting low-income communities.

The report from the Institute for Local Self-Reliance claimed Dollar General and Dollar Tree -- which owns Family Dollar -- choose disenfranchised areas, and Black and Latino neighborhoods in or near urban centers, to set up shop.

Aaron Weber, a concerned citizen in Micanopy, said he fought a dollar store entering his community, based on what he argued are plaguing America with increased risks of obesity, diabetes and cancer.

"They are a public health disaster from what they sell," Weber stressed. "I'd rather have a liquor store in my community than a dollar store, because liquor stores only sell alcohol, and dollar stores sell alcohol plus a lot of processed foods, a lot of stuff that's high in sugar, cigarettes too."

The chains have become a go-to grocery destination for cash-strapped shoppers, though Dollar Tree recently announced it will no longer sell eggs because the cost skyrocketed during the fall. In a statement, the Dollar General Corporation said the Institute "is not a reliable source for information regarding Dollar General, or our efforts to meet the value and convenience needs of millions of Americans for nearly 85 years."

Kennedy Smith, senior researcher at the Institute, said its investigation indicates the stores are a threat to existing businesses, especially food stores.

"And the concern there is that, by edging out stores that provide good, healthy food options for communities, they are actually creating food deserts, or exacerbating food deserts that may already exist," Smith explained.

Dollar General said it offers fresh produce in more than 3,000 stores, with plans to do so in about 2,000 more this year. The company added its stores are often in locations other retailers have chosen not to serve.

Smith, however, describes tactics used to drive local grocers and retailers out of business. The report said since 2019, people in 75 cities and towns have organized to block new locations being built.


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