Coloradans can now submit comments on Xcel Energy's proposal to increase base rates for electricity.

Bill Levis, an AARP Colorado volunteer and former director of the Colorado Office of Consumer Counsel, charged with protecting consumers, said Xcel has maintained robust profits while hiking utility bills year after year, a practice he calls "pancaking," which stacks costs onto customers.

He argued many Coloradans trying to get by on Social Security cannot afford additional rate increases.

"And this is a huge impact on them," Levis pointed out. "We have found that utilities can take up between 10% and 30% of the income of seniors. And that's really hard to take."

Xcel has reported the cost of electricity increased by just under 5% from the last quarter of 2022, and their new proposal before the Colorado Public Utilities Commission would raise base rates by 8.2%. People can comment on the proposal by calling 303-869-3490, online at puc.colorado.gov, and at public hearings scheduled for May 31 and July 11.

Xcel is also asking the Public Utilities Commission to bump up its authorized profits to just over 10%. Last year Xcel posted more than $8.3 billion in gross profits.

Public Service, the regulated utility with a mission to provide energy to consumers at the lowest cost possible, is a subsidiary of Xcel, a for-profit company. Levis contended it is where the conflict comes in.

"Because the goal of for-profit companies is to maximize shareholder value," Levis explained. "But there are times when even for-profit companies have to bite the bullet and absorb some of the costs."

Xcel has argued rate increases are necessary to transition to clean energy. But Levis countered the company is passing costs along to consumers and refuses to put any skin in the game.

He noted when telephone utilities upgraded their copper networks to fiber optics, they took on part of the costs. The Public Utilities Commission will conduct public and evidentiary hearings before deciding whether Xcel should be granted a fifth rate increase in as many years. A decision is expected in September.

September is National Preparedness Month, when AARP raises awareness about the importance of preparing for disasters and emergencies.

A recent survey found most older adults are not prepared to respond quickly in the event of a natural disaster, which can strike with little warning. AARP Tennessee said fewer than one-third of people surveyed have created a comprehensive emergency plan for natural disasters.

Tom Kamber, executive director of Older Adults Technology Services for AARP, said the organization provides online resources for Tennesseans to access ahead of an emergency or natural disaster.

"There is a quiz at the top of the page that we put together, and in just a few minutes, it will allow you to answer some questions around your own preparedness for disaster and what you've got in place and what you might need in place," Kamber explained. "Right there, you're going to be able to find links to the FEMA website with their apps."

Kamber stressed it is important to sign up for online alerts to get accurate information during an emergency. He recommended buying a car phone charger as a backup in case the power goes out at home. He also suggested putting emergency contacts in your phone, downloading your bank's smartphone app, and creating copies of important documents you can access online.

Kamber added given the unpredictability of extreme weather events, it is important for everyone to have some level of disaster preparedness, and recommends discussing a plan with friends, family, neighbors or caregivers before a disaster strikes.

"It also sets up questions," Kamber noted. "For example, who is going to be your in case of emergency contact in your phone? If you do have to relocate in an emergency, is there somebody who you've already identified where you can go and stay? What are you going to do with your pets? Do they have GPS trackers?"

Throughout September, the Tennessee Emergency Management Agency is educating the public on the importance of emergency preparedness topics including how to make a plan, build an emergency kit and stay informed about risks in the area.


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AARP Michigan's Vital Voices survey results are in, and more than 700 Michigan adults 45 and older say they are most concerned with staying mentally sharp as they age.

Lisa Dedden Cooper, manager of advocacy for AARP Michigan, said the Vital Voices survey analyzed health security, financial security and community livability. Although concerns for things such as retirement and access to Social Security are common results, the survey also made new financial findings.

"Being able to afford groceries and other necessities actually was extremely highly rated," she said, adding that "93% of people said that was an important issue that something that was on their mind, that's we think an important issue."

AARP conducts the Vital Voices research every three years. Results for each state are released based on the timing of their survey. Michigan's came out this month.

Cooper said family caregivers are particularly interested in things such as the ability to age in place in their homes, and having access to alternatives to nursing-home care. Dedden Cooper said those issues will shape how they vote in the 2024 elections.

"Ninety percent of the survey respondents support having some sort of a tax credit for family caregivers to help offset the caregiving expenses that they are facing," she said.

AARP's legislative priorities include family caregiving issues at both the state and federal level. About 4 million Michigan residents are age 50 and older, representing 39% of the state's population. In November 2022, voters in this age demographic cast more than 60% of the total ballots in the state's general election.

New Hampshire officials in charge of investigating elder abuse are ramping up staff and education efforts to better protect the state's growing elderly population.

Statistics show that one-in-ten older people are the victims of financial exploitation, abuse or neglect each year in the U.S. - but few cases are actually reported to authorities.

Bryan Townsend II is the senior assistant attorney general and a prosecutor with the New Hampshire Consumer Protection and Antitrust Bureau's Elder Abuse and Financial Exploitation Unit.

Townsend said prosecutors will work more closely with local law enforcement, the medical community, and even financial advisors.

"We're looking kind of at a holistic kind of approach at protecting older adults," said Townsend, "and in doing so we really need to strengthen our partnership collaboration."

Townsend said the state aims to expand education efforts regarding the signs of abuse and neglect, and how to protect one's personal and financial information.

New Hampshire law requires anyone who suspects a person is financially vulnerable to exploitation, being abused, or neglected - to report their observations to police or state agencies.

Townsend said red flags often include someone having trouble managing their daily affairs or becoming increasingly isolated.

"They start to not return telephone calls or not answer the door when you come over," said Townsend. "Changes in behavior."

Townsend said elderly people can fall victim to international financial scams - but often its family members or friends, who use their position of trust to steal from them.

He said educating the public will help officials not only investigate and punish those responsible for elder abuse but also prevent it.





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